Bring your recordings under one searchable layer without handing them to a black box. Choose exactly the isolation your security team requires, from a locked-down shared tenant to a dedicated instance.
Isolation enforced in the database, not just the app.
Every tier below carries the same product. What changes is where the wall sits, so a security review has a real answer, not a shrug.
Shared infrastructure, hard logical isolation.
Separate Dev / Test / Prod, one contract.
Your own database & compute. Nothing shared.
Not sure which you need? Most teams start at isolated environments and move to dedicated if a review calls for it.
Row-level security forced at the database engine — so an app-layer bug can't leak one tenant's data into another's. Full mechanism in the security pack.
Processed in your choice of region — US or EU/EEA, pinned per workspace (GDPR-aligned; US subprocessors under the EU-US Data Privacy Framework and SCCs). A documented map of every subprocessor and data hop, in the DPA.
Your uploads are never added to the public corpus or used to train models. Export or delete on request.
Every key, upload, and access event logged per workspace, exportable on request.
Availability target with a named technical contact and a dedicated support channel.
Usage-based, 20% buffer, alerted before caps, invoiced monthly in arrears. No lock-outs, no surprises.
No hand-waving: a security team gets a clear map of every hop your audio takes and every subprocessor that touches it, in the DPA.
Runs on our own GPUs, not a third-party API. Choose your processing region — US or EU/EEA — pinned per workspace.
Transcript text goes to a disclosed LLM subprocessor under the EU-US Data Privacy Framework, never used for training. EU-resident processing available on request.
EU-region object storage and database, isolated per workspace. Dedicated instances keep even this separate.
Environments, expected volume, residency, and isolation level. We'll come back with a quote, a DPA, and a security pack, usually within a business day.