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Brian Schiff

๐Ÿ‘ค Speaker
195 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

They're running a significant business.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

They've got complexity to their tech stack.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And they've reached a point where they have no choice but to provide a great experience to their customers over the phone.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

We do have a million dollar per year customer.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

you see how i asked that you see how i asked that to get the answer that was good that was great that's awesome yeah yes well congrats uh we we just announced our 20 million dollar series a at the turn of the year and with that also announced 300 million phone calls automated to date which is just you know when you start from nothing and you start at the beginning 300 million is a lot of zeros and a large number and then also cross that 250 customer mark um

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So all of this is new and it's exciting and it's also a little bit terrifying.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And it's important for us that when we show up with our customers, they understand the steps that we've gone through and the things that we've learned along the way and the scale that we're operating.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So the billing model is slightly different in each of the industries that we operate in.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So the dollar 50 is the retail rate.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And then basically based on the complexity of the conversation that we're handling.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So transportation, where it is shorter, quicker hitter conversations, we're charging a fraction of that rate.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

But yeah, we've done significant revenue.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

We're well into the eight figures on an ARR basis.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So we're rocking and rolling.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

We are north of that, but no further comment.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

I think that the world has realized, you know, when we started this, it was lunacy to talk about AI automating all of these conversations.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And now we are at this moment where it is obvious, inevitable, and imminent.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And I can't think and, you know, I have not been around technology for that long, but

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

But I can't think of a technology and a product category that an example where a new category was so obvious, so like broadly accepted so quickly.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And the level of investment that you're seeing, right?