Brian Schiff
๐ค SpeakerAppearances Over Time
Podcast Appearances
They're running a significant business.
They've got complexity to their tech stack.
And they've reached a point where they have no choice but to provide a great experience to their customers over the phone.
We do have a million dollar per year customer.
you see how i asked that you see how i asked that to get the answer that was good that was great that's awesome yeah yes well congrats uh we we just announced our 20 million dollar series a at the turn of the year and with that also announced 300 million phone calls automated to date which is just you know when you start from nothing and you start at the beginning 300 million is a lot of zeros and a large number and then also cross that 250 customer mark um
So all of this is new and it's exciting and it's also a little bit terrifying.
And it's important for us that when we show up with our customers, they understand the steps that we've gone through and the things that we've learned along the way and the scale that we're operating.
So the billing model is slightly different in each of the industries that we operate in.
So the dollar 50 is the retail rate.
And then basically based on the complexity of the conversation that we're handling.
So transportation, where it is shorter, quicker hitter conversations, we're charging a fraction of that rate.
But yeah, we've done significant revenue.
We're well into the eight figures on an ARR basis.
So we're rocking and rolling.
We are north of that, but no further comment.
I think that the world has realized, you know, when we started this, it was lunacy to talk about AI automating all of these conversations.
And now we are at this moment where it is obvious, inevitable, and imminent.
And I can't think and, you know, I have not been around technology for that long, but
But I can't think of a technology and a product category that an example where a new category was so obvious, so like broadly accepted so quickly.
And the level of investment that you're seeing, right?