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Brian Schiff

๐Ÿ‘ค Speaker
195 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Like every company, every CX leader out there needs to have an answer for, you know, what is their perspective?

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

What have they done?

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

What have they accomplished with AI?

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So there is a, you know, there's a huge amount of interest in AI.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

doing this and doing it successfully and we certainly think that we have the right solution for companies in these industries so you know time will tell you and i can can circle back when we cross the 50 million mark but uh yeah we're going we're growing quickly and and having fun along the way let's get more drilling me on the financials here nathan

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Yeah.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Ultimately, I think the purpose of a B2B app is to deliver measurable value for your customers.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And so, you know, anybody that is not using the latest and greatest technology to make their product better for their customers is sort of like missing the mark, missing the moment and probably focused on the wrong thing.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Yeah.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

I was a hockey player growing up first.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

I'd say a shout out to Eric Nates, but.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

First real serious job that I had was starting this company.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Yeah, there we are with the LinkedIn.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So as I touched on at the start, Sam and I met way back freshman year of college, started our entrepreneurial journey, went through Cornell's eLab Accelerator program, which

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

you know, is one of those things we wouldn't be here without that experience.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

Launched that ride sharing app, did it at Cornell, Syracuse, Binghamton, Oneonta, all of the big schools across upstate New York.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And then 2018 made the pivot to, hey, you know, maybe there's this much bigger and better opportunity to optimize all the business that's already happening on the phone.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

And took that leap and spent the first couple of years, call it from 2018 through COVID, really figuring out this whole business in the transportation industry.

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

uh and going from a point where we were working with a you know small operator in ithaca new york to working with all of the largest transportation operators across the globe at that point turned around and and raised our first significant round of funding which was an eight and a half million dollar round and what year uh this was 2021 end of 21 early 22. and the idea was we had just taken our first step into retail

SaaS Interviews with CEOs, Startups, Founders
Flip Reaches $12M ARR with AI Voice Support for 250 Brands

So we had taken this technology, we had packaged it into a product, we had built a business that was working really well, right?