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Collin Stewart

๐Ÿ‘ค Speaker
469 total appearances

Appearances Over Time

Podcast Appearances

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Like if we step back of like, why do we think of this as a funnel, right?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

What we're looking at is the number of people we put into the top of the funnel and how many people make it to the bottom, right?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

When you offer, hey, let's take the next step.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Are people like, hell yeah, let's do it.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Or are they saying no?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And if nobody is taking that next call, it's a very strong indication that you're not working on a pain that's important enough to them.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And so that would be, that's why I think about it as a funnel is you want to look at the ratio of like one level to the next.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

So you can see like, what is the volume of people?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

What is the conversion rate from one stage to the next?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And then how quickly, what's the velocity?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

How quickly do they move?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Mm hmm.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Yep.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Yep.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And that's the easiest way.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

And if you do get to the end of the customer funnel and you get some money from them, the next thing is what features do I need to build to get you to refer me to three of your friends?

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

The ask for the referral never ends.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

Because if you think about to my think back, if I think back to my carb experience, we went zero to a million in ARR in three months, selling $500 a month deals.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

It's a lot.

The Vault Unlocked
How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)

I mean, it's not a crazy amount, but it's still.