Doug Sullinger

This is a great question.

We were just in Vegas last week and we saw an autonomous store.

So if you think about autonomous stores, so we're used to kind of vending machines like that.

Where I see technology going is that we're going to have autonomous almost everything.

We're looking at autonomous cars.

We're looking at autonomous storefronts.

We're going to be looking at autonomous restaurants altogether.

At some point in time, we're not going to go in and have the high school person sitting there taking our money and flipping our burgers.

That is going to go away.

You're going to have an entire Wendy's store run by two people.

And it probably has maybe one shifty a day or something like that.

We're going to go to where the human touch is really going to go away.

We keep hearing about how a certain percentage of jobs are going to go away in this world because of AI.

And that's true.

And I always say there's three types of individuals out there.

There's people that are going to have their jobs eliminated.

You know, the person that flips a burger probably will because you can automate the burger flipping.

Okay.

They're going to be the people that are going to have AI applied to their job, and there's still going to be some human interaction that they still have to apply to that.

AI won't be able to get away from that gut instinct.