DTC Podcast
Ep 525: Three Ships’ System for Trust‑Driven Beauty Growth with Co-Founders Laura Thompson and Connie Lo
14 Jul 2025
To Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode of the Pilothouse DTC Podcast, Laura Thompson & Connie Lo share how they built Three Ships Beauty from a condo‑kitchen startup to scaling to 8 figure omnichannel success. They discuss:🚀 Defining natural vs. clean beauty: How transparency earned consumer trust💡 Retail playbook: Landing shelf space is just step one—sales support and in‑store education are mission‑critical📈 Digital growth formula: Founder‑led storytelling + trial offers + micro influencers = scalable ROI🧩 Creative strategy: Batch filming, repurposing UGC and press assets, and optimizing creative across channels💰 Fundraising timing: Align rounds with milestones, pitch with professional decks, and nurture a warm investor funnelWhy listen?Learn how to convert transparency into trustBuild consistent retail momentum beyond shelf presenceAvoid influencer spending mistakes and double down on trial‑focused growthSee how to structure marketing and fundraising your way to scaleDid you know that 98% of your website visitors are anonymous? Instant powers next-level retention by identifying who they are and converting them into loyal shoppers. Book a quick demo by August 1 to get your first month free and unlock a new incremental revenue channel before Q4: instant.one/dtcTimestamps:00:00 - Why transparency helped Three Ships take off02:00 - From condo kitchen to major retail shelves06:00 - Clean vs. natural vs. green beauty explained12:00 - Building products with consumer input17:00 - Early retail wins and mistakes21:00 - What paid media strategies work today27:00 - Influencer marketing mistakes and what to avoid32:00 - Creative collaboration across teams37:00 - PR and affiliate marketing insights41:00 - How they raised $1.4M in two weeksHashtags:#DTCBeauty#ThreeShipsBeauty#StartupJourney#EcommerceMarketing#CleanBeauty#FounderStories#InfluencerMarketing#PRStrategy#PaidMediaTips#RetailSuccessSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video
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