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Embracing Marketing Mistakes

EP 90: The Body Shop Line That Haunted Vikki Ross

18 Nov 2025

Description

A single soft line on The Body Shop catalogue haunted copywriter Vikki Ross for six months. Years later, another forgettable line slipped through and ended up across London on billboards. In this episode, I talk to Vikki about how those moments changed the way she presents copy and how she helps clients avoid drifting into the dull middle.We get into why stakeholders so often choose the safest option, how she now protects the creative process, and what it really takes to build a brand voice for Sky, Virgin, Expedia, Jaguar Land Rover and Formula E. Vikki also opens up about imposter syndrome, the reality of AI in copywriting, and the pressure that comes with presenting work to a room full of decision makers.If you have ever watched your best idea, get watered down in a meeting, this episode is going to hit home. Is your strategy still right for 2026? Book a free 15-min discovery call to get tailored insights to boost your brand’s growth. 👉 [Book your call with Chris now] 👈 Subscribe to our Newsletter✒️Don't miss a hilarious mistake or free event by 👉 subscribing to our newsletter here. 👈 Follow Chris Norton:X, TikTok, LinkedInFollow Will Ockenden:LinkedInFollow The Show: TikTok, YouTube

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