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本集講述管理的使命第三部：有生產力的工作和有成效的工作者 原書第18-20章 控制與工具 (包含流程、例行、例外、機械化、自動化、系統化) 工作者與做工(X理論、Y理論、棍棒與胡蘿蔔、開明專制) 成功的故事：日本、蔡司光學、IBM 重點在於『將有組織的責任制度當成管理的基礎』 日常領導力傳送門: https://linktr.ee/leadershipcpodcast 如果你喜歡我的節目，歡迎贊助我一杯咖啡: https://p.ecpay.com.tw/7FB6D8B -- Hosting provided by SoundOn
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