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The Daily

Her Business Was Thriving. Then Came the Tariffs.

Mon, 14 Apr 2025

Description

When President Trump raised tariffs against China to an astonishing 145 percent last week, he radically changed the cost of doing business for thousands of American companies.Michael Barbaro speaks to Beth Benike, a small-business owner who fears her business will not survive the tariffs.Guest: Beth Benike, the founder and C.E.O. of Busy BabyBackground reading: Small-business owners say tariffs will squeeze them, and their customers.Trump’s tariffs leave no safe harbor for American importers.For more information on today’s episode, visit nytimes.com/thedaily. Transcripts of each episode will be made available by the next workday. Photo: Jenn Ackerman for The New York Times Unlock full access to New York Times podcasts and explore everything from politics to pop culture. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify.

Audio
Transcription

Chapter 1: Who is Beth Benike and what is Busy Baby?

81.357 - 101.053 Michael Barbaro

We're going to get to why this has been such a trying moment for you because of the terrorists. I want to start by having you tell us the story of your company. And just to begin, tell us the name of the company and then tell us the story of how you went about creating this company.

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101.513 - 116.617 Beth Benike

So my name is Beth Beneke and I am the CEO and founder of Busy Baby. I grew up in Southern Minnesota, the daughter of an entrepreneur. My dad has a small business. He's a welder. So I grew up in his business and I grew up wanting to have my own business as well.

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117.318 - 120.701 Michael Barbaro

Why? What was it about watching your dad have a business that made you want to...

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121.673 - 135.756 Beth Benike

It was the freedom. It was the being able to leave work and come to my softball games and choose the work he wants to do and turn away the work he doesn't want to do. Being in control of your own destiny.

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136.476 - 159.549 Beth Benike

But what he always told me is, you know, you really got to be passionate about what you're doing because when hard times hit, and they absolutely will, if you're not passionate about what you're doing, you're not going to make it. So when I finished, graduated high school, I wasn't passionate about anything other than not going to college. I tried it and wasn't a big fan.

159.79 - 173.823 Beth Benike

And a recruiter called me out of the blue and I ended up joining the military. So I joined the army. I convinced my brother to join the military. So we served together in Europe. We deployed to the war in Iraq and we started in Kuwait before the war started.

174.503 - 198.366 Beth Benike

and so like to bring that around now now my brother runs busy baby with me oh wow um and we always joke about 20 what's it been like almost 22 23 years ago when we were sitting in the desert you know throwing little rocks at a bigger rock waiting for something to happen um did we ever imagine we'd be schlepping baby products out the back of our cars at the state fair like just if you would have told us that in iraq we would have just laughed

198.919 - 204.927 Michael Barbaro

Well, how did you end up getting from there to Busy Baby? What's the story of how you go from Army to entrepreneur?

205.387 - 227.128 Beth Benike

Yeah, so after the Army, it took me a few years to readjust to civilian life. So I settled back in in Minnesota. I found a great corporate job, and I met my now husband, and we started a family. So I had taken the full three months of maternity leave that my company offered and went back to work. And when I went back to work, two of my stay-at-home mom friends took me out for lunch.

Chapter 2: How did Beth develop her baby placemat product?

337.871 - 355.126 Beth Benike

Yeah, I mean, I didn't even know it was called a prototype at the time or a minimum viable product, I now know is the term. The most important step was to find a professional who knew how to do that, because I certainly did not. So I found my product developers in Utah, and they held my hand all the way through the manufacturing process.

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356.795 - 364.903 Beth Benike

We did look for manufacturing in the U.S., and because we were at such a small scale, it wasn't a fit for us to be able to start in the U.S., so we started in China.

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368.266 - 375.973 Michael Barbaro

Just explain that. I mean, why did it feel impractical to start developing products here in the U.S.?

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376.814 - 395.468 Beth Benike

It comes down to... costs and volume. So it is very expensive to manufacture in the U.S. Obviously, the cost of labor is very high, but most of the raw material that we use in manufacturing, like for us, we use silicone, which comes from silica, which is not readily available and sourced in the U.S.,

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396.349 - 403.398 Beth Benike

So for us, to import the raw material was more expensive than importing the product in its finished packaged form.

403.799 - 403.999 Michael Barbaro

Wow.

404.039 - 420.14 Beth Benike

So that's one aspect of it. But so for the factories that do exist in the U.S., they typically have very high minimum order quantities. So you would have to start off with 10,000 or 20,000 units of... to make it worth their time to set up the line. I mean, there's a lot of work that goes into a manufacturing line, setting up the machinery.

420.16 - 428.932 Beth Benike

Now you're tying it up so nothing else can get produced, getting the material ready. China was willing to do a minimum order quantity that first round of 1,000 units.

429.273 - 430.635 Michael Barbaro

Which is a heck of a lot different than 30,000.

Chapter 3: Why did Beth choose to manufacture in China instead of the U.S.?

510.229 - 512.851 Lori Greiner

I'm going to give you an offer. It'll be a little aggressive.

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513.531 - 532.183 Michael Barbaro

I mean, this is incredible. So suddenly you find yourself on the premier television show for small businesses trying to break out and basically have your idea validated by these ultra-rich, successful business people. As you can tell, I was a fan of the show.

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532.754 - 539.275 Lori Greiner

So I'm going to offer you the $250,000, but I'd like 20%. Whoa.

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541.636 - 541.096 Beth Benike

10%?

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543.716 - 547.197 Lori Greiner

No, I think 20% is good.

547.217 - 555.279 Beth Benike

I think 20%- It was the most amazing experience. It was surreal. I would love to do this with you for 15. I can't go past 15.

556.779 - 560.38 Lori Greiner

Well- I just can't. For me, the bottom line would be 18.

561.971 - 563.011 Beth Benike

I can't do it. I can't.

563.051 - 567.854 Michael Barbaro

I just, I know what I've done and I know what I need to do.

Chapter 4: What was Beth's experience appearing on Shark Tank?

598.302 - 602.485 Michael Barbaro

And for those who don't have the mat, how much does this cost? What are you charging people?

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602.926 - 609.771 Beth Benike

We have a line of products that range from $10 to $30. But the Hero product, the one everybody knows from Shark Tank, that runs $30 retail.

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610.612 - 617.277 Michael Barbaro

So what does your business look like pretty much up until a week or so ago? Just how big has it gotten?

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618.144 - 620.588 Beth Benike

I mean, I think lifetime sales were over $15 million.

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620.608 - 621.629 Michael Barbaro

Wow.

622.17 - 633.524 Beth Benike

There's my brother and I full-time, and then we have three other full-time employees. And then we just brought on two part-time employees to help us. I was just named, actually, less than a month ago. The SBA gave me a wonderful award.

633.544 - 635.827 Michael Barbaro

Small Business Administration. Federal Small Business Administration.

635.847 - 641.693 Beth Benike

Yep. Small Business Administration awarded me Small Business Person of the Year for Minnesota.

641.713 - 642.914 Michael Barbaro

Mazel Tov. That's fantastic.

Chapter 5: How has Busy Baby grown before the tariffs?

775.307 - 791.758 Beth Benike

I mean, we expected the tariffs. Up until that point, we haven't ever paid tariffs. Our product falls into a category that hasn't had tariffs. We pay tax and duty, but we haven't had tariffs to date. So we knew that was going to be a new thing for us, and we budgeted expecting reasonable tariffs of 20 to 30 percent.

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791.778 - 792.919 Michael Barbaro

But you budgeted for those?

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793.099 - 809.869 Beth Benike

Yeah, we knew that was coming. An overwhelming number of people voted Donald Trump into office, and he talked nonstop that that was something that was going to happen. So we expected to have tariffs. Never in a million years would I expect that tariff would be 145%. Never.

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811.97 - 814.151 Michael Barbaro

Which is what it is right now.

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814.692 - 820.675 Beth Benike

Yeah. That's what it is today. Now let's just give it a couple hours. It might be something else this afternoon.

821.715 - 828.799 Michael Barbaro

Well, in a word, what has it been like for you and your business for that 145% tariff to become your reality?

834.071 - 860.283 Beth Benike

It's devastating. I cannot bring this product into the US now. I don't have that kind of money. And what that means then is if I can't bring in that product and I run out of what's in my warehouse now, then I no longer have revenue coming into my business. And what that means is I can no longer pay my employees. I can no longer pay my loans to which my house is leveraged against.

862.365 - 869.45 Beth Benike

And in about six months, I could very, very possibly lose my home.

Chapter 6: How does Beth finance her growing business and retail contracts?

883.06 - 883.64 Michael Barbaro

We'll be right back.

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888.777 - 895.9 Michael Barbaro

Beth, walk us through the logistics of what it started to look like immediately after the tariffs go into place.

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896.721 - 906.165 Beth Benike

Yeah. I currently have two to three months worth of product in my warehouse. We just finished production of another two to three months of product. It was supposed to get on a ship two days ago.

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906.445 - 907.385 Michael Barbaro

From China to the U.S.?

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907.826 - 927.893 Beth Benike

From China to the U.S. And that was the day that tariffs jumped up to 54%. I have somewhere—give me a second. I want to pull out my numbers so I can tell you specifically— The effect. All right, we're going to do a little math. So for us, that meant instead of the $30,000 tariff we had budgeted for, it now was $85,000.

928.574 - 931.155 Michael Barbaro

And how much is the product itself worth?

931.596 - 935.198 Beth Benike

The product itself is worth $158,000. So suddenly you're faced with a potential $80,000 tariff on about $158,000 worth of goods.

Chapter 7: What impact did the 145% tariffs have on Busy Baby?

935.218 - 936.659 Michael Barbaro

Do I have that right?

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943.446 - 963.361 Beth Benike

Yeah, $85,000 for the 54%. And we don't have that, but we have good margins. We could survive that. And we thought, well, maybe we can do a GoFundMe. Because maybe right now in this political climate, people would be willing to give us $20 to help us get through this so that we don't have to raise our prices or go out of business. It wasn't devastating yet.

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963.881 - 966.183 Beth Benike

The next day, when it went up to 104%, that math is $164,000. Wow.

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970.646 - 973.647 Michael Barbaro

And at that point, the tariffs are going to cost more than the value of the goods, right?

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974.067 - 992.07 Beth Benike

Yep. So that no longer makes business sense for me. I would have to double the price of my products. People are not going to pay double the price of my products. And especially my people. I'm selling my products to new moms and dads. They're buying diapers and formulas and other things that are about to get a whole lot more expensive for them.

992.51 - 998.991 Beth Benike

It's already hard enough to be a new parent and to buy all the things you need to buy that you're not used to buying. People are only going to buy what they need.

1007.294 - 1007.274 Lori Greiner

$229,000.

1007.314 - 1010.256 Michael Barbaro

Just the tariff you would pay on $158,000 worth of product.

1010.276 - 1034.355 Beth Benike

And we would have to come up with that in the 30 to 40 days it takes for the product to get to the U.S. ? And I can't get any more loans. I'm fully leveraged. I have my house on the line already. I can't get more loans. I can't come up with that kind of money.

Chapter 8: What are the immediate logistical challenges after tariffs were imposed?

1108.675 - 1114.202 Michael Barbaro

Basically, take your product from China, send it to Indonesia, Thailand, then import it to the U.S.

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1114.619 - 1130.932 Beth Benike

But you still have to make a change to it. You have to make a physical change to the product, the packaging. So we were thinking, well, we have some friends, personal friends that live in Australia. We could send it to Australia. We could then have them help coordinate repackaging and then import it from Australia. And with the 90-day pause, we'd only pay 10% tariff.

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1131.853 - 1151.392 Beth Benike

But that is country of origin fraud. So instead, I'm pivoting. I'm shifting gears. I'm going to try to find a way to sell it in another country. There are babies all over the planet. I unfortunately cannot sell it to Americans once I run out of what's in my warehouse right now, unless something changes, obviously. So I'm going to start looking for ways to sell it overseas.

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1152.458 - 1172.395 Michael Barbaro

Have you contemplated doing what these tariffs are fundamentally and explicitly designed to force you and everyone to do? And I'm guessing by your reaction that something about that isn't so practical. But what it's supposed to do is encourage you to start manufacturing in the United States.

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1172.975 - 1195.897 Beth Benike

Yep, that's what it's supposed to do. I have gone very deep down the research rabbit holes for my options for producing in the US. We did try to produce in the US initially. Once we got started and had market validation, we did work with a company in Minnesota to try to produce it here. There are some nuances to our type of manufacturing.

1196.017 - 1219.008 Beth Benike

We have compression molding, which is a different kind of manufacturing machine than typical. We have the requirement to be a clean facility because our products go in baby's mouth. So it has to be a sterile facility. It can't just be any old factory. So now I have two options. I'm very fortunate that I have a 10,000 square foot commercial space in my building that's available for lease.

1219.989 - 1239.847 Beth Benike

I could build my own factory in there. Like I own the building. I could build my own factory. So if we just like quickly look at that route, I got pricing for the machines that I need. I need eight different machines to make my products. The total of that, if I bought the machinery from China, would be just under $400,000. Wow.

1239.867 - 1265.814 Beth Benike

Now, do I have to pay 145% tariff on top of that to get the machinery to be able to manufacture? Right now, probably. Yeah. So now we're doubling my cost to even set up manufacturing. But let's just say I don't. Then I have to find somebody with the expertise to set up the manufacturing and to run the manufacturing. But because this type of manufacturing doesn't really exist in the U.S.

1265.854 - 1275.459 Beth Benike

right now, there's no expertise in the U.S. to set this up for me. Right. Now we have to talk about the cost of importing the raw material.

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