Ben Flanick

My name's Ben Flanick. I am currently Yelp San Francisco's community manager.

And I did some television a number of years ago.

It was on The Bachelor. I was The Bachelor.

I would prefer that we probably keep this conversation about Yelp today, if that's cool with you.

No, no, it's fine, it's fine.

I would say that's simply not true. Great. I'm also not in sales. I run the community side of things here. Yelp makes its money primarily through advertising. You don't have to advertise. Reviews are shown just the same whether you're a paid advertiser or not.

Reviews are a bit different. We have this algorithm. It's called recommendation software. And unfortunately, the business owners get frustrated with the algorithm. Alongside that, you have sales reps that are calling them, and they think that the two are correlated, but they're absolutely not. We don't extort businesses.

Thanks.