Chris Dyer

Culture is how we get things done. It's the norms, it's the behaviors. And so if we think about what's the most efficient, what's the best way to get things done, I think most people would say, I want a collaborative company. I want people who speak up. I want people to give ideas. I mean, we talk about all these things we would want from people.

Culture is how we get things done. It's the norms, it's the behaviors. And so if we think about what's the most efficient, what's the best way to get things done, I think most people would say, I want a collaborative company. I want people who speak up. I want people to give ideas. I mean, we talk about all these things we would want from people.

And yet, if your culture is one where it's shut up and don't talk... Uh, don't speak out of turn. The senior leaders get to talk and you have to sit here and be quiet. Um, you know, we don't, we don't really care about ideas or, you know, if you give a good idea, the senior leader is going to steal it for their own. I mean, like there is what the reality of culture is.

And yet, if your culture is one where it's shut up and don't talk... Uh, don't speak out of turn. The senior leaders get to talk and you have to sit here and be quiet. Um, you know, we don't, we don't really care about ideas or, you know, if you give a good idea, the senior leader is going to steal it for their own. I mean, like there is what the reality of culture is.

And yet, if your culture is one where it's shut up and don't talk... Uh, don't speak out of turn. The senior leaders get to talk and you have to sit here and be quiet. Um, you know, we don't, we don't really care about ideas or, you know, if you give a good idea, the senior leader is going to steal it for their own. I mean, like there is what the reality of culture is.

And then there's like what we think we want. And so culture is so important because we have, this has been studied. I could give people, I could send them a hundred studies right now if they wanted them that would, you know, We know that when you have a great culture, you have higher profits. We know when you have a great culture, you have higher performance.

And then there's like what we think we want. And so culture is so important because we have, this has been studied. I could give people, I could send them a hundred studies right now if they wanted them that would, you know, We know that when you have a great culture, you have higher profits. We know when you have a great culture, you have higher performance.

And then there's like what we think we want. And so culture is so important because we have, this has been studied. I could give people, I could send them a hundred studies right now if they wanted them that would, you know, We know that when you have a great culture, you have higher profits. We know when you have a great culture, you have higher performance.

And we know when you have a great culture, you have higher productivity. Give me the senior leader, give me the business owner who doesn't care about those three things. Right.

And we know when you have a great culture, you have higher productivity. Give me the senior leader, give me the business owner who doesn't care about those three things. Right.

And we know when you have a great culture, you have higher productivity. Give me the senior leader, give me the business owner who doesn't care about those three things. Right.

Well, their needs are everything. Everyone is always out to figure out what's in it for them. I mean, people are only working for you essentially because they want fulfillment. They want to feel like they're part of something great, but they also need the money. They need to feed their families and all of that.

Well, their needs are everything. Everyone is always out to figure out what's in it for them. I mean, people are only working for you essentially because they want fulfillment. They want to feel like they're part of something great, but they also need the money. They need to feed their families and all of that.

Well, their needs are everything. Everyone is always out to figure out what's in it for them. I mean, people are only working for you essentially because they want fulfillment. They want to feel like they're part of something great, but they also need the money. They need to feed their families and all of that.

So there's this basic contract in the beginning that I'm here because I need something from you, business owner. as the employee. Now, I'm here, and I would much rather enjoy my time here. I'd much rather feel fulfilled and to do something meaningful with this work, or else I could just go work at the local burger place and flip burgers and just not care, right? And so there is that shift there.

So there's this basic contract in the beginning that I'm here because I need something from you, business owner. as the employee. Now, I'm here, and I would much rather enjoy my time here. I'd much rather feel fulfilled and to do something meaningful with this work, or else I could just go work at the local burger place and flip burgers and just not care, right? And so there is that shift there.

So there's this basic contract in the beginning that I'm here because I need something from you, business owner. as the employee. Now, I'm here, and I would much rather enjoy my time here. I'd much rather feel fulfilled and to do something meaningful with this work, or else I could just go work at the local burger place and flip burgers and just not care, right? And so there is that shift there.

We need to think about, they're not just showing up altruistically. That may happen in a volunteer organization, but we're talking about work. right? That is huge. So what have we done? I used to send out a one question survey to all of my employees every single week. We ditched the annual survey, which I think is dumb and stupid.

We need to think about, they're not just showing up altruistically. That may happen in a volunteer organization, but we're talking about work. right? That is huge. So what have we done? I used to send out a one question survey to all of my employees every single week. We ditched the annual survey, which I think is dumb and stupid.

We need to think about, they're not just showing up altruistically. That may happen in a volunteer organization, but we're talking about work. right? That is huge. So what have we done? I used to send out a one question survey to all of my employees every single week. We ditched the annual survey, which I think is dumb and stupid.