Drew Ungerman

As I said, at the core, healthcare is people taking care of people in their most vulnerable moments often.

And technology can really help us do that better.

But it's a highly regulated environment.

The first rule for anyone who goes through any clinical training is do no harm.

So we have to manage risk very, very carefully.

whether that's technology or AI or any other aspect of the ecosystem.

And so we're learning how to do that as the metabolic rate continues to increase for the enhancements that are happening in technology.

But the way I also think about it is if you look at there's clinical aspects of delivering healthcare, there's administrative aspects of delivering healthcare, and there's operational aspects.

And I think technology can improve all of those things.

You know, on some of the things that we're seeing right now, right on the administrative side, whether it's the interaction costs between payers and providers or providers in the government.

There are a lot of administrative burdens that go into that because it's a complicated system.

Technology can really help release some of that burden through automation.

Frankly, we do have workforce shortages in every aspect of healthcare.

What role can technology play to actually not take away a nurse or a tech or somebody else in healthcare, but to actually supplement them and allow them to spend more time at the bedside doing that human-to-human interaction that is so vital to improving healthcare?

And technology can play a great role, like I talked about, in reducing shift changes and having higher degree of accuracy from one nurse to the next as the shift occurs.

And so there's so many exciting things.

I talked about radiology reads and making sure, again, it supplements the radiologist, doesn't take away a role of the human training, right?

It's a great enabler in that respect.

And then similarly, operationally.

I mean, if you look at it,