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Jeff Dudan

👤 Person
647 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

That's retail. But, I mean, I think it applies to everything. So when private equity comes in, that's one thing that they're looking for. So think about what's happened with construction costs over the last few years and cost of leases and things like that. So you've got a business model. that is inelastic in what it can charge. I mean, people will, fitness is funny, man.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

Like you go from $129 to $149 and, you know, people are going bananas, but then they'll go spend $400 a month at Starbucks and spend $400 a month on supplements. So it's different, but yet they want 30 or 40 hours of service from you for that $129. So it's very inelastic. So you can't really raise price, but now your cost to get into business has gone up. So So that's a big challenge.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

Like you go from $129 to $149 and, you know, people are going bananas, but then they'll go spend $400 a month at Starbucks and spend $400 a month on supplements. So it's different, but yet they want 30 or 40 hours of service from you for that $129. So it's very inelastic. So you can't really raise price, but now your cost to get into business has gone up. So So that's a big challenge.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

But that's why I love service franchising. I mean if you look at some of the big platforms like Neighborly or like Authority Brands, there's a great example of a kid that was 28 years old in central Florida and bought an electrical franchise, first time in business. And eight years later, he's 36 years old. He had a $70 million electrical franchise, right?

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

But that's why I love service franchising. I mean if you look at some of the big platforms like Neighborly or like Authority Brands, there's a great example of a kid that was 28 years old in central Florida and bought an electrical franchise, first time in business. And eight years later, he's 36 years old. He had a $70 million electrical franchise, right?

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

And what's happened is private equity has gone – first of all, private equity loves franchisors.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

And what's happened is private equity has gone – first of all, private equity loves franchisors.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

Yeah. So think about it, the diversification of risk. You've got – Hundreds or thousands of families that are out there. They're deeply invested in the business. They're deeply invested in their communities. They're working hard. And, I mean, it's hard to kill a franchise system because everybody's out there with the ownership mentality right at the point of attack.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

Yeah. So think about it, the diversification of risk. You've got – Hundreds or thousands of families that are out there. They're deeply invested in the business. They're deeply invested in their communities. They're working hard. And, I mean, it's hard to kill a franchise system because everybody's out there with the ownership mentality right at the point of attack.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So once at scale, franchise systems are very profitable. They're very durable. But the great thing about property services, and I mean like you've proved it to an extreme, is that these businesses can get large every year by taking more market share. And I mean our businesses cost $150,000 to $200,000 to get into. So it's not – and there's no big lease guarantee.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So once at scale, franchise systems are very profitable. They're very durable. But the great thing about property services, and I mean like you've proved it to an extreme, is that these businesses can get large every year by taking more market share. And I mean our businesses cost $150,000 to $200,000 to get into. So it's not – and there's no big lease guarantee.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So people can get into business in a home front brand and they can liquidate their investment relatively quickly. And then really it's this monopoly game, right, where – and you'll see it over time as we evolve and you'll get people that are buying their neighbors or they're stacking more than one home front brand on top of each other, building $5, $10, $15, $20 million businesses.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So people can get into business in a home front brand and they can liquidate their investment relatively quickly. And then really it's this monopoly game, right, where – and you'll see it over time as we evolve and you'll get people that are buying their neighbors or they're stacking more than one home front brand on top of each other, building $5, $10, $15, $20 million businesses.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

And when I first started franchising really in earnest in 2006 and 2007, there wasn't a big private equity market for the boxes. But now if you can cobble together some amount of EBITDA and some amount of top line, they love it being in a franchise system because of the leverage and because of the systems and that.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

And when I first started franchising really in earnest in 2006 and 2007, there wasn't a big private equity market for the boxes. But now if you can cobble together some amount of EBITDA and some amount of top line, they love it being in a franchise system because of the leverage and because of the systems and that.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So it's really – and I guess that comes down to like – I mean I sold my business in 2019. I was a restoration contractor there. built a national and even international restoration business and then decided to franchise it.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

So it's really – and I guess that comes down to like – I mean I sold my business in 2019. I was a restoration contractor there. built a national and even international restoration business and then decided to franchise it.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

It was a personal family decision because we were working in the Caribbean and Hawaii and Canada and all over the place and I had three small kids and I decided that I wanted to be home. So I decided to risk all of that and really turn it into a franchise system and then we ended up over nine years.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

It was a personal family decision because we were working in the Caribbean and Hawaii and Canada and all over the place and I had three small kids and I decided that I wanted to be home. So I decided to risk all of that and really turn it into a franchise system and then we ended up over nine years.

The Home Service Expert Podcast
Mastering the Art of Franchising with Jeff Dudan

We had about 160 owner groups operating 240 markets and I sold it to Home Franchise Concepts in 2019. But, you know, coming back to operate again, it's it is all about being outcome focused. Right. So I'm sitting here in 2019, 20. I'm comfortable, which I fight every day. I'm comfortable. I'm doing investing, advising.