Jessica Mendoza
👤 PersonAppearances Over Time
Podcast Appearances
In it, they laid out Ed's medical history, along with research supporting the treatment his doctors recommended. Essentially, it was an open letter to Anthem, making the case for why it should pay for her father's transplant. And it took a lot of time. While she worked, Erin's mom would come by with food and take her dog for walks.
In it, they laid out Ed's medical history, along with research supporting the treatment his doctors recommended. Essentially, it was an open letter to Anthem, making the case for why it should pay for her father's transplant. And it took a lot of time. While she worked, Erin's mom would come by with food and take her dog for walks.
Ed reviewed everything. And together, he and Erin made his case in The Appeal, which was 60 pages long. In it, Ed talks about how helpless he felt. He says the various doctors who denied his claim made up a, quote, Ed sent his public appeal to the CEO and Board of Directors of Elevance, the parent company of Anthem, in early July.
Ed reviewed everything. And together, he and Erin made his case in The Appeal, which was 60 pages long. In it, Ed talks about how helpless he felt. He says the various doctors who denied his claim made up a, quote, Ed sent his public appeal to the CEO and Board of Directors of Elevance, the parent company of Anthem, in early July.
Ed reviewed everything. And together, he and Erin made his case in The Appeal, which was 60 pages long. In it, Ed talks about how helpless he felt. He says the various doctors who denied his claim made up a, quote, Ed sent his public appeal to the CEO and Board of Directors of Elevance, the parent company of Anthem, in early July.
He also sent it to the media, the governor of Missouri, and the secretary of the Federal Department of Health and Human Services. Because Ed had exhausted all his appeals with Anthem, the company had no obligation to respond. So Aaron, Ed, and their family just had to wait and hope. And then, in mid-July, Ed got an email saying the insurance company had overturned its denial.
He also sent it to the media, the governor of Missouri, and the secretary of the Federal Department of Health and Human Services. Because Ed had exhausted all his appeals with Anthem, the company had no obligation to respond. So Aaron, Ed, and their family just had to wait and hope. And then, in mid-July, Ed got an email saying the insurance company had overturned its denial.
He also sent it to the media, the governor of Missouri, and the secretary of the Federal Department of Health and Human Services. Because Ed had exhausted all his appeals with Anthem, the company had no obligation to respond. So Aaron, Ed, and their family just had to wait and hope. And then, in mid-July, Ed got an email saying the insurance company had overturned its denial.
Anthem would pay for the transplant.
Anthem would pay for the transplant.
Anthem would pay for the transplant.
About two months after the approval, Ed was able to get a new liver. And it didn't take long for him to get back out onto the golf course.
About two months after the approval, Ed was able to get a new liver. And it didn't take long for him to get back out onto the golf course.
About two months after the approval, Ed was able to get a new liver. And it didn't take long for him to get back out onto the golf course.
Ed says he thinks a lot about what Erin did to help him get the transplant.
Ed says he thinks a lot about what Erin did to help him get the transplant.
Ed says he thinks a lot about what Erin did to help him get the transplant.
Anthem said that this was a rare case. The company said it did not have access to the relevant research before its final denial, and that following a discussion between Ed's transplant surgeon and an Anthem physician, the transplant was approved. So for Ed and his family, it worked out in the end, but only after a tremendous amount of time and effort.
Anthem said that this was a rare case. The company said it did not have access to the relevant research before its final denial, and that following a discussion between Ed's transplant surgeon and an Anthem physician, the transplant was approved. So for Ed and his family, it worked out in the end, but only after a tremendous amount of time and effort.
Anthem said that this was a rare case. The company said it did not have access to the relevant research before its final denial, and that following a discussion between Ed's transplant surgeon and an Anthem physician, the transplant was approved. So for Ed and his family, it worked out in the end, but only after a tremendous amount of time and effort.