Lexi Reese
👤 PersonAppearances Over Time
Podcast Appearances
Yeah, so I'm Lexi Reese. I'm the co-founder and CEO of Lanai, and I've spent my career building what I call quiet infrastructure. It's essential systems that shape how people live and how they work, but that most never think about. At Google, I helped build their real-time ML ads engine before ML was cool. At Gusto, I scaled a payroll and health insurance company for millions of employees.
Yeah, so I'm Lexi Reese. I'm the co-founder and CEO of Lanai, and I've spent my career building what I call quiet infrastructure. It's essential systems that shape how people live and how they work, but that most never think about. At Google, I helped build their real-time ML ads engine before ML was cool. At Gusto, I scaled a payroll and health insurance company for millions of employees.
Yeah, so I'm Lexi Reese. I'm the co-founder and CEO of Lanai, and I've spent my career building what I call quiet infrastructure. It's essential systems that shape how people live and how they work, but that most never think about. At Google, I helped build their real-time ML ads engine before ML was cool. At Gusto, I scaled a payroll and health insurance company for millions of employees.
And what's always fascinated me is how the right infrastructure amplifies human potential. So so right now we're in the most profound shift at work of anything we've seen in our lifetime since maybe the dawn of the Internet. But we are missing infrastructure for it.
And what's always fascinated me is how the right infrastructure amplifies human potential. So so right now we're in the most profound shift at work of anything we've seen in our lifetime since maybe the dawn of the Internet. But we are missing infrastructure for it.
And what's always fascinated me is how the right infrastructure amplifies human potential. So so right now we're in the most profound shift at work of anything we've seen in our lifetime since maybe the dawn of the Internet. But we are missing infrastructure for it.
And I saw this paradox, this paradox where companies were racing to adopt AI, but had zero visibility into how it's actually being used. And so Lanai is an observability and security platform that helps people see the interactions between humans and AI when they're happening, why they're happening, and how risky those are.
And I saw this paradox, this paradox where companies were racing to adopt AI, but had zero visibility into how it's actually being used. And so Lanai is an observability and security platform that helps people see the interactions between humans and AI when they're happening, why they're happening, and how risky those are.
And I saw this paradox, this paradox where companies were racing to adopt AI, but had zero visibility into how it's actually being used. And so Lanai is an observability and security platform that helps people see the interactions between humans and AI when they're happening, why they're happening, and how risky those are.
Yeah. So, I mean, first of all, 80% of AI use happens off the grid. IT cannot manage what IT can't see. And most risk is not actually from bad actors. It's from smart employees doing the wrong thing with the right intent. Got it. I feel like we're in this BAM era. And you've heard a lot about these blind AI mandates where CEOs will say, go use more AI. But companies don't need more AI tools.
Yeah. So, I mean, first of all, 80% of AI use happens off the grid. IT cannot manage what IT can't see. And most risk is not actually from bad actors. It's from smart employees doing the wrong thing with the right intent. Got it. I feel like we're in this BAM era. And you've heard a lot about these blind AI mandates where CEOs will say, go use more AI. But companies don't need more AI tools.
Yeah. So, I mean, first of all, 80% of AI use happens off the grid. IT cannot manage what IT can't see. And most risk is not actually from bad actors. It's from smart employees doing the wrong thing with the right intent. Got it. I feel like we're in this BAM era. And you've heard a lot about these blind AI mandates where CEOs will say, go use more AI. But companies don't need more AI tools.
They need intelligence about their AI. A holy smokes moment, Dr. T, was when I learned in an insurance company, a sales leader was saying how much AI was helping her with upsell rates. So they were using AI and their sales team was able to sell a lot more. Got it. Great.
They need intelligence about their AI. A holy smokes moment, Dr. T, was when I learned in an insurance company, a sales leader was saying how much AI was helping her with upsell rates. So they were using AI and their sales team was able to sell a lot more. Got it. Great.
They need intelligence about their AI. A holy smokes moment, Dr. T, was when I learned in an insurance company, a sales leader was saying how much AI was helping her with upsell rates. So they were using AI and their sales team was able to sell a lot more. Got it. Great.
She told this anecdote at an AI council meeting and most Fortune 500 companies have AI councils and they meet to talk about the anecdotes because they don't have a lot of data of how people are using AI and what's good and what's bad. So sales leader comes in and says, this is great. More upsell. Data compliance leadership says, wait, tell us about how they're doing that.
She told this anecdote at an AI council meeting and most Fortune 500 companies have AI councils and they meet to talk about the anecdotes because they don't have a lot of data of how people are using AI and what's good and what's bad. So sales leader comes in and says, this is great. More upsell. Data compliance leadership says, wait, tell us about how they're doing that.
She told this anecdote at an AI council meeting and most Fortune 500 companies have AI councils and they meet to talk about the anecdotes because they don't have a lot of data of how people are using AI and what's good and what's bad. So sales leader comes in and says, this is great. More upsell. Data compliance leadership says, wait, tell us about how they're doing that.
And what was happening, right idea, wrong execution, sales team was uploading customer data into an AI tool that had been quietly added to their existing customer relationship system. So it was not a net new tool. It was a net new function within an existing tool. Got it. And they were uploading customer information that had zip code. Zip code in the insurance industry is a proxy for race.
And what was happening, right idea, wrong execution, sales team was uploading customer data into an AI tool that had been quietly added to their existing customer relationship system. So it was not a net new tool. It was a net new function within an existing tool. Got it. And they were uploading customer information that had zip code. Zip code in the insurance industry is a proxy for race.