Matt

Considering I have been responsible for power and whatever at the place. It took six months to get things transferred over from the previous rental person to us because it's an old property. It was confusing. But, you know, it's Pico. So what would have normally taken a month for most people, it took six months for them. Got everything set up.

Considering I have been responsible for power and whatever at the place. It took six months to get things transferred over from the previous rental person to us because it's an old property. It was confusing. But, you know, it's Pico. So what would have normally taken a month for most people, it took six months for them. Got everything set up.

They had to make two separate accounts, one for gas and one for electric. Set everything up back in November. We started here in May. And it took until November for that to be squared away. But anyway, got everything set up in November. Everything was running smooth.

They had to make two separate accounts, one for gas and one for electric. Set everything up back in November. We started here in May. And it took until November for that to be squared away. But anyway, got everything set up in November. Everything was running smooth.

And then all of a sudden, I think in like late December, early January, I got a notice that said something was wrong with auto pay on the gas account. And I go to log into the gas account. And I can't access it. There's no gas account. But the funniest part, though, is that every month we've gotten a bill for that account. Separate account number. Separate email. Separate full login scenario.

And then all of a sudden, I think in like late December, early January, I got a notice that said something was wrong with auto pay on the gas account. And I go to log into the gas account. And I can't access it. There's no gas account. But the funniest part, though, is that every month we've gotten a bill for that account. Separate account number. Separate email. Separate full login scenario.

Got on the phone with PECO. Told them the scenario. They said they'd handle it. A month later, another bill says it wasn't paid. Called PECO again. Said, hey, we'll kick this up higher.

Got on the phone with PECO. Told them the scenario. They said they'd handle it. A month later, another bill says it wasn't paid. Called PECO again. Said, hey, we'll kick this up higher.

uh you know so sorry this is happening to you um you know walk us through everything i literally had someone screen share with me at one point to watch me attempt to log into pico and it didn't work they said this is really weird uh we'll get back to you in like three weeks and like have this handled for you another bill another i like when your dad goes out for milk yeah yeah

uh you know so sorry this is happening to you um you know walk us through everything i literally had someone screen share with me at one point to watch me attempt to log into pico and it didn't work they said this is really weird uh we'll get back to you in like three weeks and like have this handled for you another bill another i like when your dad goes out for milk yeah yeah

But the problem is that when you run a service that demands being paid for, but you don't allow the person that is using your service to pay for it and don't even let them have access to it, and then you shut off their utilities when it's not paid... That's like, I don't know, to me, that sounds vaguely criminal.

But the problem is that when you run a service that demands being paid for, but you don't allow the person that is using your service to pay for it and don't even let them have access to it, and then you shut off their utilities when it's not paid... That's like, I don't know, to me, that sounds vaguely criminal.

Also, while we were filming, I was researching and I found out based on like the Pennsylvania utility like corrections thing or whatever.

Also, while we were filming, I was researching and I found out based on like the Pennsylvania utility like corrections thing or whatever.

Oh, not not only that, but also they did not send us a 10 day notice. Nobody contacted us directly that it was going to be shut off. Yep. And it's for a business. All of which is against Pennsylvania law. Yep. So it's not like I appreciate you guys making the joke and saying a skill issue.

Oh, not not only that, but also they did not send us a 10 day notice. Nobody contacted us directly that it was going to be shut off. Yep. And it's for a business. All of which is against Pennsylvania law. Yep. So it's not like I appreciate you guys making the joke and saying a skill issue.

No, Pico has unlawfully shut off our power and not allowed us to even pay the bill by giving us access to do so, whether online or on the phone.

No, Pico has unlawfully shut off our power and not allowed us to even pay the bill by giving us access to do so, whether online or on the phone.

Yeah, no, that's the funny part, is the electric account has been paid off every single month.

Yeah, no, that's the funny part, is the electric account has been paid off every single month.