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Oscar Pierre

Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1017.697

putting the McDonald's logo everywhere. Any requests that they asked us, we said it was all yes. And that Uber from San Francisco couldn't compete the local team in Spain. So we won that deal and it was massive. The power of that brand how many new customers it brings. It was huge. And that started the spinning the wheel effect of us growing a lot.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1046.973

Yeah, with McDonald's because the CEO of Italy McDonald's was like, wow, you're doing pretty well. Who are you doing this with? And with Global. And they also gave us the exclusivity for two years.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1072.061

In our case, scale is fundamental, right? You have to win in every market to make it a sustainable business. And these mega large brands like McDonald's, it's what brings all the new customers, right? At some point, it was very scary because 70% of our volume in Spain was McDonald's. But I was okay because I knew it was just part of the customer flow.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1093.071

So customers went there, they ordered McDonald's, but then you could see in the cohorts how they started ordering more and more things. So it was just a matter of time that that 70% decreased to the today levels, which is between 10 and 20 in most countries.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1118.328

So our fundraising story is really tough. So we've been at the edge of dying at least three times. And you look at the cap table we had when we sold and it looked like a Frankenstein cap table. Why? It was just so many? It was so fragmented? What was it? It was so many and there were so many names that you would not know.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1138.451

So all the typical VCs, or I would say all the European VCs or most of them passed on us. Nobody believed in our story, you know, a bunch of kids from Barcelona beating the Liberos and the Uber Eats of the world, who were always like one step ahead in fundraising, right? So I remember the series B, which was the first large run, it was like 25 million. We were going to die.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1159.878

I had visited, I still have the list, 120 VCs that passed, not an email, but an actual call or a meeting. And I just had no more VCs to pitch. I Googled and there were no more in Europe, right? And that round, it was... So just go back to that.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1183.373

I think I wasn't the best at fundraising. Maybe I was too transparent, too humble. Yeah, and maybe I lacked more big ambition or aggressiveness. And I think what they missed is the power of working really hard with less money. Where can you go, how far you can go with less money, but really, really good execution. Even if you are really inexperienced and very young.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1206.224

I think what no other competitor can beat us at is the culture of working really hard. what allows us to, for example, win the deal of McDonald's or to beat big competitors in any single market. I don't think any large competitor is now bigger than us in any of the markets where we operate. And this is just daily local execution and a mega obsession on details.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1233.604

Yeah, no, I struggled. I struggled a lot. Most of the people that I found had never built things, right? So it was really hard to connect. Even the ones that invested in us. Building a company is such a roller coaster, right? That if you don't have people that are used to this roller coaster, They add so much pressure, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1251.54

You get a lot of pressure from the business because there's always bad news coming. But if you also get pressure from the VCs, it's like, it's too much.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1304.56

I'd say an average, yes. Yeah, yeah. When you speak to not only Americans, also, I know you go to Tel Aviv, you also feel that you just feel smaller. And then you look at the business you have and they have nothing to envy.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1326.764

So we raised as much money as we could. In the seven years of fundraising, I could never choose. I never said no to an investor. That's how little optionality I had. Yeah. And back to that round that I was telling before, the Series A, when there were no VCs left to pitch to, Glovo was saved because I was in an event of the FCB, Football Club Barcelona, whose sponsor back then was Rakuten.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1354.241

Rakuten is the Amazon of Japan. And Miki Tani, which is the founder, he was there in the party and in the event and he met me and for some reason he liked the company. He had seen the backpacks in the streets of the couriers and he decided to lead the round. How much did he put in? I think he did like 15 million.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1381.619

Well, in that round, it was a typical round that I had a lot of money pending to have a lead investor. At the end, it was three leads, two European VCs and Rakuten. The story doesn't end there. It got even worse because we were about to sign the contract with McDonald's. We were already operating with McDonald's, but we had to sign the contract for the next two years.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1403.841

ICs had been already approved, all the docs were ready. And I get this call from one of the lead investors from Paris. He's like, look, we had another IC. I was like, but you already had an IC. No, but there was another IC and they're fine moving forward, but we need the contract that McDonald's signed. I was like, no way, man. These contracts take time and I have three weeks left of cash.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1426.155

So I was there negotiating with McDonald's. At some point I had to tell McDonald's like, hey, look, We need this contract. Otherwise, we're going to have to shut down the operations. And finally, we got the contract signed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1444.604

There were two more. Go on. Series B, Series C. Well, I mean, I think it was our Series C. Again, two months left of cash. So for seven years, we raised a round every nine months.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1465.83

Because the stakes kept getting higher. So the industry kept getting more and more irrational, more and more growth. We were still at negative unit economics. So things were going really well, but the burn kept scaling.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1479.378

When we finally closed the round, every single time we were like, fuck, like we either overinvest and we shorten our runway or Uber Eats and Deliveroo will kill us in all of our markets. It was a life or death decision all the time and we had to overspend every single time. And in one of those, again, it was December. We had to sign the round by, I think, the first week of January.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1501.528

End of January, we were running out of money. And December 23rd, I get a call from the lead investor saying that they're passing. Two days before Christmas. And yeah, that was a really bad Christmas.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1524.635

So in that case, I think we had to do like a small internal round and then it gave us another three months to find another lead.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1544.19

So we did get the round of 200 million, but it was in a moment where we were burning 30 million a month. So it was... I was like, oh, thank God. Yeah, no, no, it was scary. So after Spain and Italy, when we realized we had cracked the model, we got super ambitious and we said, hey, because Paris, we failed. And we understood why we failed, because we were late. Was it that simple?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1572.469

Exactly. We were late and we could not acquire customers cheaply and retain them cheaply because there were already two competitors doing it well. But when we got that, we were like, okay, let's look at the map of the world. There's so many countries out there where nobody has disrupted them yet, right? So we, as a Spaniards, we look to LATAM.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1591.685

I think Spaniards entrepreneurs, it's a small secret we have there, but it's It's actually pretty natural for us to expand into LATAM, which is a massive market, right? There's a cultural and language thing there, right? So we started with LATAM and we went to Peru, Chile, and Argentina. And that was a big inflection point. What I saw when we launched Lima and I saw the first week, it was flying.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1614.663

I was like, whoa. What worked there? What did you see? It was the same as a very similar to what we saw in Milan and Barcelona and Madrid.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1628.031

It was the three sides of the marketplace were working. It was easy to convince restaurants, couriers. There was good availability. But the most important thing was customers. We were acquiring customers and retaining them. And when we saw that, we were like, well, the platform works really far away from Barcelona. Let's go huge. And then we roll out, you know, LATAM.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1656.567

Courier acquisition is not a huge line in the P&L in our business compared to ride hailing. Yeah, it's fairly cheap.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1673.612

There were a few differences, but not massive. We have a playbook that is quite scalable. We, again, we use a lot, believe it or not, we use a lot of TV on top of online media, but TV has worked very well for us to drive a lot of downloads and new customers.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1694.661

So look, I sent Arnau. Arnau was kind of our co-founder. He was our COO, and we sent him there to lead all Latin for the first two years, and we expanded to, I think, 10 or 12 countries. Meanwhile, I hired someone that came from Uber that had been doing expansion there, and we looked at the rest of the world, and places that we liked a lot...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1716.138

were countries that the investors, I had to really convince them or even launch without their approval in countries like Kenya or Kazakhstan. Because from the European point of view, it was like, who's going to order food delivery in Kenya? I was like, well, there's a lot of people with cell phones and people like food and they like convenience. Respectfully, are your AOVs not much reduced there?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1740.834

More than the AOVs is the ratio between cost of labor and AOVs, which matters a lot. The bigger the ratio is, the more affordable you can offer the service and the more demand you will find. And for you, the cost of labor is way, way less in these emerging markets. In some cases, yeah.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1754.988

For example, we seek markets like Morocco where that ratio is very large and this allows us to offer the service much more affordable to the end customer.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1773.36

So the biggest failure was Brazil. Yeah, Brazil was a big failure. We lost a lot of money. How much money did you lose? It was like a black hole. Probably we lost like 30, 40 million euros. Yeah, look, we just did the wrong assessment. We looked at what was there in the market. There was a company very successful called iFood, and we thought that iFood was very similar to Just Eat.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1795.072

Whenever we saw Just Eat in any market, actually we launched because we knew we could compete against them and we could offer a better service. So we saw a lot of similar things, but we just did the wrong analysis. And when we went there, we realized that iFood had all the content, all restaurants, all brands were delivering with iFood. They had a pretty good service.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1815.361

So at the end, these platforms are really sticky, right? If a high percentage of population is already using iFood, you need to spend a lot of money in vouchers to convince customers to switch to another app. Even if they switch, they will tend to go back to their favorite app, right? Unless you keep vouchering them, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1831.568

And vouchering in our business is horrible because you don't have, margins are really thin. Anytime you go into a voucher, you go into negative economics. So we had to shut down Brazil. How long did you give it? That was fast. It was like a year. Was that a tough decision to shut down at that year mark? Yeah, it was really tough.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1849.865

I think shutting down things is a super important skill for a founder. At the end, it's an ego thing because you have to go against what you have previously told the board, the investors, the employees. One year before launching Brazil, I was selling the Brazil dream. I was telling everyone, like, hey, this is going to be massive.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1868.537

And even when you launch and you start saying things not going super well, you have to keep selling it, right? Because you need to inject that energy into everyone. And one day you're like, you have to go out there and be like, hey, you know, everything that I told you, I was wrong. The toughest thing is the ego when you have to take this decision.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1886.87

Apart from, of course, how tough it is to, you know, in Brazil, probably we had a hundred employees, we had to let them go. And they were doing things well. It's just that the market was too tough.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1930.924

Did it make you nervous? Yeah, of course. Because you saw like one thing I did during seven years was checking how much cash we had in the bank for seven years. And it keeps going down every single day.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

1951.664

When we launched in LATAM, we had a competitor there, very well-funded, called Rappi. They were the best fundraisers. They raised from Sequoia, from, I think, from DST, SoftBank. And it's crazy, when we went there, we went from saying, hey, these guys are crazy. They're so irrational, to doing exactly what they were doing in a matter of three months. Big exclusivities are worth a lot.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2013.912

Yeah. The second was we were getting some scale, right? We were getting to 1 billion, 2 billion top line. But we were still really small against the big players. Now you looked at Uber, they were at least 15, 20 times bigger. Delivery Hero, even Delibro back then was a lot bigger than us. And when you lack this scale, you're still really exposed to them, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2035.402

Because they have so much scale that they can just go into your home market and destroy your business with maybe like 20, 30 million investment. So I think even though we were big, many investors, and I think rightly so, they didn't see us as big enough to fail.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2072.91

It's something that I've pushed in the executive team every single year, right? So we block a few hours, we look at the values, and even though 12 months ago we all agreed on every single word on how to define each one of the six values that we have, every time we sit down and we look at them, we're like, this doesn't feel right anymore.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2092.366

We can improve it with this word or changing this or maybe adding a new value, right? We haven't changed the values so much, but we have proactively worked on them on a yearly basis. So that was really important. I think the problem was when we got to like 1,000 employees, that's when we messed up the culture. That's when we... It was all my fault because... Yeah, you said you ruined the culture.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2119.238

When you're hyperscaling, it's really easy to have a very aligned culture and everyone working super hard. Everybody's so stretched. Everyone's responsibility is huge. And that challenge, it just pushes everyone to work really hard. But it's inevitable that one day your business starts growing at 30% year on year, right? And that coincided when we got to around a thousand people.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2144.913

And I think I ruined it because I started getting scared of some part of our team reacting to how I said certain things. And I started being a bit of a politician. So what do politicians do? They say things in a way that a very large percentage of the population will like it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2162.541

It always gets to that first all hands or Zoom call where you say something, you're talking about values, you're talking about work ethics, you're talking about the importance of working really hard and long hours. And when you finish the call, you're going to get a message from someone like, hey, what you said, maybe it was a bit too aggressive. Certain people in my team didn't like it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2183.054

And as a young founder, when I started getting those messages, I was like, yeah, it's true. Maybe I was too aggressive. Maybe I should say things a bit nicer. And that was the beginning of, not the end, because we have reconducted it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2227.623

The day I realized I was ruining the culture was in a Christmas party of Global. I was in a conversation with a few engineers. At that moment, there was a company poaching a lot of our engineers. And that company, I'm not going to name who it is, but they were... they work really hard there. Now they had a very hardworking culture.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2247.76

And I heard one engineer saying, yeah, I was also poached, but I decided not to go there because they work really hard there. And when I heard that, I was like, shit, like, it's not only the intensity starts going down of the company, it's that you're losing the hardworking people to another company that is achieving to set and keep that intensity, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2275.532

That must have been a crushing moment for you. It was. What did you do? Start from the top. Start aligning the top leaders, firing those that were not aligned. Now you realize that some of them didn't want to go back to the global of the beginnings and then start saying things as they are. Now I wrote a couple of emails to the team that, you know,

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2295.888

It was like the company was on fire for a few weeks because at the end, if you have 20% of the company that is really misaligned and it wasn't their fault, it was our fault because we just relaxed and all the messaging, the recruiting process, the onboarding process, Nobody told them that we wanted that type of work ethics and a hardworking culture.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2317.52

So if all of a sudden the CEO goes out there and sends a message that, Hey, we have to go back to the beginnings. This is how we like working. This is our culture. A lot of people didn't like it. And then even if it's a 10, 20%, it's very loud, right? So you do get, it's not a week, it's a year of noise and it's a year of really

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2345.475

I don't know. I think it's just human nature that if your leader is not on top of you, raising the standards, pushing for faster deliveries, How do you do that?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2371.932

I wouldn't point to a single thing, but it's just everywhere. It's when you recruit people. In that interview, you have to be super transparent about what you expect in terms of working hard. And if you feel that he or she doesn't understand what working hard is, you explain it. It's like, hey, look, most of the days I'm here in the office until eight. You might have to do the same.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2390.93

And on weekends, I connect. The people you fire is another mega signal. And then in every single meeting, when I walk into a meeting, I try to remind myself, okay, my mission here is just to add more velocity and to raise the standards. Nothing that they will present is going to be fine.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2408.361

This is the mentality that any leader has to go into, because if you go to the report and you see the manager, your leader is fine with everything you're presenting. I think it's just human nature that the next time you have to report, it's going to be a little less quality.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2429.833

Look, I've had two stages at Glovo. One was hyperscaling. As I said before, I think in hyperscaling, things can work with the CEO being away fundraising because there's just so much energy into the business. And actually, that's what I had to do. I was all day fundraising. I was almost until six hours a day fundraising, and then I worked on the business.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2452.299

And then my new stage was after acquisition of Delivery Hero, which coincided when we started growing at 30% year on year. And when you're at this growth rate, which are good, but it's not hyperscale or hypergrowth, that's when you cannot sit back. You need to be injecting velocity and energy into, what I said before, into any single meeting where you go.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2482.921

So we, unfortunately we've done a few layoffs. What I found is that people are a lot more mature than what you expect when you're planning the comms and all that. We've always put a lot of budget into it to treat people well. It's not only about the people that will be leaving. They deserve it. It's not their fault that you have to lay off or do a big layoff.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2501.257

It's even more important for the people that stay because those people that you lay off are their friends and the way they exit the company is super important in the post layoff era. I always push. We always got the layoff proposal from the HR department. I always push for more. Let's give them more. For sure, it's a good investment.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2528.02

I did a lot of M&A. I think entrepreneurs are by nature very optimistic. And you think only about the upsides, not like, well, I'm going to take this company, I'm just going to connect it to global. Eventually we shut down everything.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2540.904

And my conclusion was I was just too optimistic about the upside, but not looking at how complex it is to integrate different tech stacks, different cultures, different teams. Of course, when you buy a company that founder will most probably stop thinking about building and leave. What was the biggest acquisition you made? So we bought a couple Instacart type of businesses, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2564.538

So large baskets, grocery marketplaces, one in Spain and one in Portugal, maybe like 5 million each. I don't remember.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2580.47

No, no, it wasn't huge. It was also a lot of the focus. I also got really excited, right? Because it was like me going back to the beginnings and starting again. And I talked a lot about it to the company. So now I think about it, I'm like, man, you're so stupid. Just our business is about focusing on the small details every single day and making the marketplace better every single day.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2627.378

I think the answer to that is how time sensitive it is and when is your right to win. So for example, I know I can keep expanding now in Italy and in Spain into other delivery services because we have already won the battles. We are already by far the largest delivery brand. The opportunity of groceries or pharma, where we're growing very fast, is still there.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2649.949

And we can crack it and we can invest massively now in 2025. The opportunity is still there. If you go to Peru or you go to, I don't know, to Romania, it was a now or never decision back in 2018 because you had to be the first mover. Like getting there first and building the scale, it was a now or never, no?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2668.063

So now we know that, you know, our playbook basically is number one, winning food delivery in restaurant delivery. And number two, expand multi-category. And we think the second will be much larger than the first. It's just a matter of the timing.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2683.793

So multi-category is basically groceries, pharma, and then anything else. Anything else is any shop. Electronics, flowers, retail in general. Anything that can fit into a rider's backpack. That said, groceries is massive. Groceries is so big. Just going to Spain, for example, the groceries offline market is 120 billion, out of which only 2% is online. 2% of groceries industry is online.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2708.387

We're fully convinced that this 2% will turn into 20, 30%. And the magic of it is that we don't see... Delivering groceries on demand with no mistakes. You need so much technology.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2720.551

And to make it profitable without overcharging the customer, you need so much technology that we now see all retailers, all grocers, they're relying on us to go into the online business because their online business is not working. That's a massive opportunity. We know that when this 2% of online penetration turns into 20, we can capture at least half of it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2753

No, no, no. We had multiple offers. When we were only in Spain and Italy, we got the first offer. How much was it for? I think 100 million. Half of the board was in favor of taking it. I guess it makes sense for them. How much did you have of the business then? Maybe 25%, 30%. 25, 30 million is a lot when you're 25, 26.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2776.502

Honestly, no. And I don't think it was rational because of course that changes your life already by a lot. But I was just so convinced that what we had was working and we could expand to 20 more markets, which is what we've done. Okay. So that was the first. And then tell me about the delivery hero one.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2794.398

First of all, Delivery Hero invested in Global in series B. It was part of those rounds that nobody wanted to invest. So we ended up taking the competitor's money. We were competing against Delivery Hero in some markets and Delivery Hero also did some investments and we agreed to take their money. Why did we decide to sell?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2811.198

Well, after the series, I think it was the series F, you know, that moment when you close the round, you go to a notary, you're so happy. But, you know, you go back to the office, you look at the business plan and you're with your CFO, with Edu. And I was like, Edu, we need to start fundraising for the next one. We cannot wait much.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2830.683

And we looked at each other and we were like, I can't do another one. Emotionally, I can't. Because every single round was so stressful. And it was rational also not to do it because in every single round, there were high chances of failing and having to shut down the company. So that's when we decided, hey, either we IPO or we sell. And we started looking at both options, IPOing.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2863.919

We were not profitable. We were already at 3 billion top line. And then we started looking for a sale. We talked to all the potential buyers. And Delivery Hero by far was the best bidder, not only for my investors, but also for the team and for me. Basically, Delivery Hero operating model is to empower local brands. They have Talabat in Middle East, which actually recently IPO, and they have 80%.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2885.007

They have Pedidos Ya in South America. They have Glovo. So they have a bunch of amazing delivery brands And they empowered them with a lot of technology and with capital when we needed it. So this allowed us to keep operating and keep running the business. And it was a great deal for everyone.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2908.298

It was 31st of December. We had to do it in 2021. How did it feel? Good. I felt really good. I felt like part of the mission was completed, which was on one end, you know, returning the money and on the other, making sure that Glovo would keep existing, keep delivering to customers, keep serving riders and restaurants.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

292.085

So the origins weren't huge. There wasn't a huge ambition at the beginning. I was in school. I was studying for aerospace engineering and I graduated. Immediately, I went to my dream company, which was Airbus in France. And then I realized really fast that that was a very big corporate company that I didn't want to be in. And that's when I started basically building a deck.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2944.232

So one thing I did was I started speaking with a lot of people that had done an exit. And I think one thing I realized very fast is a correlation between unhappiness and people that had stopped working. So those entrepreneurs that had made a big exit and moved into a wealth management lifestyle were the unhappiest. And that, to me, was very clear.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2964.394

Like, what gives me a lot of happiness is going to the office every day, spending time with my team, cracking big problems. Of course, that's not all my life, right? I have a lot of life outside of work. But for me, it's very clear. I want to keep working until I die.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

2983.968

It's something that I think about. On one end, I co-founded a small VC in Europe called Yellow. So it's a 30 million fund we invest in young entrepreneurs. Why move into VC?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3004.659

I mean, in some way I was already investing a lot as a business angel. I had done like four investments and I loved spending time with entrepreneurs. It got too messy. Like as a business angel, it's really hard to keep things under control. So I just teamed up with Adam, which came from Atomico and gave them all my money that I wanted to invest in pre-seed. For me, it's like an important hobby.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3023.55

I spent a few hours with them every week and I like it a lot. I'm learning. But I also, back to your question, I realized that I don't want to be an investor full-time. I really like operating businesses.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3036.594

As a first-time founder, when I spoke to VCs back then, I thought I was having a one-on-one conversation. And in reality, it's like if you are broadcasting to the entire VC community. So the amount of chit-chatting that happens across all VCs, they're talking all day. They're sharing all the deals. They're sharing all the intel. So that's an advice for all founders, especially first time founders.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3057.441

It's a very, very connected community. And anything you're saying to one, don't try to play games, assuming that conversations are confidential because they're not.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3096.986

I want to operate businesses all my life, right? Or build things. That's what I like and I enjoy. And every time I think about starting something new, I realize how cool it's global and the platform we're building how much we're growing. I still see Glovo being 10x bigger than today. We're getting to 7 billion top line. I see so much potential. I see us as Amazon 20 years ago.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3120.098

Yeah. Yeah, we just turned profitable. We just turned 10 years. Last semester was our first profitable semester.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

313.812

I got some inspiration because I finished my studies in Atlanta and I saw how Uber launched in Atlanta. So I said, why don't we build the Uber for errands? That was the first original idea. I was thinking about my mom. My mom was always very busy. Doing errands for my father, for my brothers, for me. I was like, why don't we digitize this?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3153.115

It's fascinating, the ads space. And that's an area where I feel we just started. Yeah. We believe in our business, out of every 100 euros of GMV, we will be able to generate at least five euros of advertising money, which of course are almost full margin. We're now at two. We're halfway, more or less, between two and three. It makes so much sense, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3172.914

Because every time someone, a customer opens Glovo, they open it with an intention of purchase. So for any brand, any restaurant, they want to be there, right? It's so efficient advertising, right? If you are, I don't know, a shampoo brand, you want to be there when the customer is searching for shampoo and you want to be in the first listing, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3199.873

So it's more advertising product and more penetration. So we have around a fraction of all the merchants that we work with and all the groceries and brands that we work with using our advertising products. So it's a matter of penetration and also improving just the advertising engine.

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3222.225

In terms of merchant, I think that the number one I would like to have are two Spanish ones. One is Inditex. So all the Zaras, et cetera, they still don't want to go into the quick commerce.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3235.19

They're not in marketplaces. You will not find them also in Zalando, maybe a bit in Zalando, but they really want to control end-to-end their online experience. And the other one is Mercadona, which is the Walmart of Spain, 40% market share offline. And they also want to control end-to-end their experience.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3256.499

We have a very beautiful story with Miki from World because we started the same month, almost the same month in 2014, end of 2014, and we sold like two months away. So our story is very, very parallel. And we always had conversations of teaming up and joining forces and building a very large European. new delivery company, but our paths never joined.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3279.025

I think Mickey is one of the great entrepreneurs of Europe, so I'm super happy to hear that.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3301.872

Of course, the gig economy needs more regulation, right? It's a reality that has grown everywhere in the world. and operating this business across 23 different markets with all governments realizing that they need to regulate it somehow, right? Because it's growing so much and so many people are working and generating revenues from it. It's been tough. Like it's been tough.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3320.921

We have to build public affairs themes in every single country, etc. And unfortunately, the country where we suffer from regulation the most is Spain. I'm not going to go into the details, but it's so extreme that I'm now in a criminal process.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3334.508

The general attorney accused me with six years of prison for running with a freelancer's model, which is something that has been validated by judges in Spain up to 14 times. It has gotten really political, but the reality is that I'm there. I had to go declare three months ago.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

334.871

Just build an app where anyone can just ask for any errand. Just go to this store, pick up this, buy this and bring it to me. And that was the first idea. Of course, it was a very niche and very high-end service. And then when we launched it, the first aha moment that really made our ambitions a lot bigger was that we started seeing people ordering McDonald's. They ordered Big Macs.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3350.26

I think it's the only country in the world where a founder, a CEO of a digital platform has to be declaring with criminal accusations.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3361.511

I mean, it was big. Yeah, it was big. And it also got a lot of noise in the media. And the worst thing, now that I think there's a lot of discussions around bureaucracy in Europe as a barrier for entrepreneurs building great things, the worst thing is that we're not playing a fair game against our competitors.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3378.2

So for some reason, we were the only company that the administration went against in Spain. And our competitors who are from, yeah, the US, Uber Eats, they're still not being accused. So we're not only suffering from, I think, aggressive regulation, but we're not playing... Is that lobbying?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3397.057

No, look, I think it's just that we were by far the largest one, the most visible one. And as it was very political, I guess the administration targeted first the larger one. And I guess they're going to go now after the second one. The timings are slow here, so there's going to be a time difference that reduces our advantage, maybe.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3426.019

Generally, I'm very optimistic in life, but I just don't see the incentives so that this trend changes. So in EU and regulations getting easier for the next wave of entrepreneurs, I'm not super optimistic.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3452.347

No, I strongly disagree. Look, I think from Barcelona, where there was a very small ecosystem of tech and tech talent, we were able to build top-notch technology. I don't think our technology had anything to envy our American competitors. So I fully disagree. I wish somebody had told me to have more ambition when I started.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3471.661

At least for the first three, four years, I didn't fully believe I could do it. There were no big examples in Europe, or at least in Spain. So I wish somebody had told me. But at the end, we are as smart and we can work harder or as hard as in any other place.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3489.801

If you sustain a hardworking culture, you will keep finding the talent is there. I mean, you don't need to convince a million people. That's what I told the team when they told me, no, because now younger talent, they want more work-life balance. I'm like, look, I only need a thousand. I don't need to convince the entire young community.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3518.129

I think we're building a platform that most people think of it as only food delivery. And I see it as the future of online commerce. When people have this first experience of ordering a MacBook charger and getting it in 30 minutes and repeating, I think that's going to be the future. So everything will be on demand and everything will be delivered in 30 minutes.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3541.221

I like Walt. We compete against them in five, six markets. In some, we beat them. In some, we don't. But it's always a very nice battle. And they do things as we like. They do things with high standards.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3556.929

I'd say Portugal, but we're going to get there in a year. Uber Eats is still ahead because we launched too late, but we're going to get there.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3570.18

Bea from Seaya. She was the first VC that believed in us and she was in the board all the way until the very last day.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3580.399

What I loved about her is she always told me, hey, Oscar, because, you know, most of the conversations with her were around fundraising. And she was always like, hey, look, I know that if you don't call me is that you don't have news. While most of the other investors were like, how's the term sheet going? Have you received the term sheet? Are they signing it? How did that?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3596.891

No, so they just added so much pressure because they were suffering also. And Bea knew that the moment I had good news, I would call her immediately. So I appreciate it a lot.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

360.322

I was like, holy shit, like why Big Macs? There's already a website called Just Eat where people ordered food. And that was the big aha moment. And that's when I understood that food delivery was still to be massively disrupted. There was the generation one food delivery in the case of Spain, Barcelona, where we started the business.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3613.823

Look, I was lucky that my parents had money. We've never lacked anything at home. But at the same time, I saw my father working until 2 a.m. every single day, every single day. And that, I think, marked me a lot. I think that's also the other very important reason to keep working, to show the example to your kids.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3631.612

I'm not a father yet, but I know that when I am, it's really important that your kids see you suffering every day. Or not every day, but that they don't see that it's easy life all the time.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3684.981

I think it helped me in having irrational ambition and taking a lot of risks to the point that we almost shut down the company three times because I was always pushing to the limit so much. Because back to your point, I guess that I wasn't that scared about death. No, I didn't have kids. I didn't have a house. For the first four years, I was living with my parents.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3704.105

So I was like, look, I mean, I would be terribly sad, but my life didn't depend on it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3715.047

I think Vinted. I think about Vinted a lot. Yeah. Because I like big consumer platforms. And of course, I like the impact they have.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3737.631

What I suffered the most was when the culture started softening a lot. So what I would tell the Oscar of the beginning is keep speaking with full transparency all the time. Doesn't matter how many people you have in front and doesn't matter if a fraction of them get upset.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

3782.754

In those lines, I guess what feels really exciting is how terrible jobs will disappear very soon. So those jobs that nobody wants to do, like in hospitality or cleaning or all of this will get robotized. If you think about the world where nobody has to do shitty jobs, that's a much better world.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

379.829

It was Just Eat that basically had a marketplace where they aggregated restaurants that did the delivery themselves. But there wasn't a marketplace that also offered the delivery and therefore unlocked all the supply of the city.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

4025.201

I would say all the European VCs or most of them passed on us. Nobody believed in our story, you know, a bunch of kids from Barcelona beating the Deliveroo's and the Uber Eats of the world. I remember the series B, it was like 25 million. We were going to die. So we unlocked the biggest deal of all history of food delivery, which was... And that was a huge inflection point.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

406.047

It was pretty fast. Again, I was at the Airbus. I had a lot of free time and I had 10K, 10,000 euros to spend in the first step. I was not a computer science, so I couldn't code. How did you get it made? I Googled, built an X for Uber app, and I found a developing company in Russia, in Eastern Russia, that was the cheapest provider I found.

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428.882

And they promised me that they would deliver a first version of the app for like 8,000 euros.

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435.443

And I was shitty. It didn't work. But I had something to start showing to investors. I had some mockups.

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449.651

Yeah, yeah, yeah. I was so young. I knew nothing about, of course, VC. And you will find this very funny, but the first round was valued at 280k free money and we raised 100k.

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462.798

And with that, the first business plan and the first deck that we had took us to profitability and to a sustainable company.

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481.406

But yeah, with that, we could hire the first CTO, start the app from zero. But we were already serving, no? We were already getting some orders somehow. We also had a website. People just send us like text messages, like go to this store, pick up this. Now again, we started seeing some orders from McDonald's. So now we launched and then we started seeing some traction.

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501.614

It took a while, took a year, and that took us to the next round, which was like a million and a half.

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512.074

For a very long time, I could see we were delivering a service that people liked, but we had very negative unit economics. Most of the investor community didn't believe that this new industry would turn into profitability. So that's not really product market fit because you're delivering a service that people like, but at the price that people don't want to pay.

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533.935

So it took a while until you started seeing the power of network effects, the fleet of couriers growing, gaining all the efficiencies. And then at some point, which is the key of this business, of course, is you start moving the revenue stream to what we call the merchant, the partner, the restaurants, the stores, the groceries.

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567.85

I mean, it's all about scale. So in our industry, Marketplace Dynamics work on a city or on a national level, right? So we invest a lot in building the brand and the business on a national level. And why the country is important is because most of the big partnerships are also countrywide.

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586.3

So you negotiate with McDonald's, with, I don't know, with Walmart, with big brands that operate in our country, in all the country. And then you also build a brand. We use a lot of channels that apply to all the countries. For example, we have invested a lot in TV. So you have to win in every country, right? And the network effects happen inside the country.

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6.291

I would say all the European VCs, or most of them, passed on us. Nobody believed in our story, you know, a bunch of kids from Barcelona beating the Deliveroo's and the Uber Eats of the world. I remember the Series B, it was like 25 million. We were going to die, so we unlocked the biggest deal of all history for delivery, which was... And that was a huge inflection point.

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606.129

When you cross the border, it doesn't matter how big and how well known your brand is in Spain. You go to Portugal and you start from zero. And that's another battle that you have to win. And I think what we learned really fast, because as an entrepreneur from Barcelona, our natural expansion was, first we launched in Barcelona, then in Madrid, then Valencia.

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626.56

Then we said, okay, let's try, let's go international. And we picked Paris and Milan. Milan worked really well. Paris didn't work well. And the main reason was because in Paris we were late. We were launching... Maybe like two or three years after Deliveroo and Uber Eats launched. So we never gained the scale and the leadership to be a sustainable business, right?

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648.532

In our industry, you really need a lot of market share. You need to become... Does it work if you're number two? It can work. And we have, out of the 23 markets we have, we have very few where we are number two and are profitable. It's tough. You need to be a very relevant number two.

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673.928

It depends, right? Because we've been launching markets since day one. Now, for example, the most recent market we launched, I think, was Tunisia. And Tunisia has taken maybe between two and three years to turn it into profit. Now, it all depends on how fast you want to go. You can turn it into profit in six months, but you're going to move a lot slower, right?

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693.132

So if you want to reach a big scale and you want to invest, you only have to invest big in service, in marketing in the first two years, and then you turn it into profit.

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706.656

So in the case of Tunisia, maybe I'd say between five and 10 million. But then these businesses get a lot of scale. Like the beautiful thing about this industry is the scale. Like we're in some markets where our GMV, our gross merchandise value is getting to close to 1% of the GDP of the country. It's a service that people use so frequently and for so many things, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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It's not only restaurants, it's groceries, it's pharmacy, it's shops, that it gets to a lot of scale. That's why there was so much money poured into it, right? Because I think all VCs understood at some point that this model was here to stay and would become this massive scale platforms in every country. But you had to win, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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And that's why the 2018 to 2022, I think it was probably the bloodiest VC battle of maybe of all consumer history.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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I mean, it helps everywhere in the marketplace, right? On one end it's logistics, right? Like we very fast, we become the largest logistics fleet in any city where we operate. That means that we have the cheapest cost to move something from point A to point B. It's like Uber, right?

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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You generate an order now in Glovo, in Barcelona, you will probably find a courier available a few meters away from the pickup point. Then there's all the data, right? So all the data you generate with the restaurants, right? Delivering food is so complex, right? Because it's a business where every single second matters a lot, right?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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You cannot send the courier late to pick up the order because the food is going to get cold. You cannot send it very early because that's seconds that you're going to have to be paying the courier, right? So it's a business about seconds and the more data you have, about, okay, how long is this restaurant going to take to prepare a pizza?

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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Or how long is it going to take that same restaurant if instead of preparing a pizza, it's preparing a paella, right? Which is going to take... So this is all data that you keep training the models.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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I mean, on the rain, yes, you can train on weather and we have a lot of data, live data on the weather of every single city where we operate. You also build a lot of products so that the restaurant can tell you if there's any externality. My store is busy. I need some rest, right? I need 20 minutes off or this order is really big. I need to edit. So all of those inputs

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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You have to build a lot of product that is very easy to use for the restaurant in saturation times, right? It's very high tension moments for the restaurant usually because they have people to serve in the restaurant and also the couriers to serve.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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Yeah, it's an optimization game. It's all about lifetime value and understanding very well how every minute of delay is going to impact the lifetime value or the retention of that customer for the next order. We try to measure this all the time. It's the nature of our business.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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What did you mean by that? So look, going back to our history, right? So we cracked Spain and I can tell you a story. We unlocked the biggest deal of all history of food delivery, which was McDonald's. So this is back in 2018, the CEO of McDonald's in Chicago sends a message to all the countries and says, hey, we have to going to delivery, and we have one exclusive partner, which is Uber Eats.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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That was in 2018. Back then, we were competing against three players in Spain, Uber, Delibro, and Just Eat. And when we read the news, we were screwed. If Uber gets this deal and can start delivering McDonald's for one or two-year delivery, we shut down the company for sure. So we found who the decision maker was. It was a lady called Suzette. And we went to Madrid.

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20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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At least I traveled there like 40 times to see her. And we convinced her to break the global exclusivity and give us a test. For some reason, she trusted us more than above Uber Eats. And she gave us that test. And that was a huge inflection point.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: The Insane Story of Glovo: Selling 30% of the Company for €100K | The McDonalds Deal That Saved Them | Running out of Money Three Times | Burning $1M Per Day | Being Acquired for $2.2BN with Oscar Pierre, Founder @ Glovo

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A test is, well, we're going to launch with you. We're going to launch in Madrid. You guys look like a bunch of kids because we were- Because you are a bunch of kids. We were in a garage. Maybe the team was only 20 people, but everybody knew in the team that that was a life or death. We were all in. We had all the engineers building things that McDonald's wanted.