Thomas Waldbein
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I'm proud of what the people did to get us out of the situation. Don't forget the situation was not created at Heathrow Airport. It was created outside the airport and we had to deal with the consequences. Of course, we look at what we can do better. There's no discussion about that. I'm sure there will be questions.
But I don't know of an airport that has backup supply that can switch on in minutes to the magnitude of what we experienced yesterday. The same would happen in other airports.
I'm proud of what the people did to get us out of the situation. Don't forget the situation was not created at Heathrow Airport. It was created outside the airport and we had to deal with the consequences.