Unknown Speaker

And literally train them on, like you said, how to recognize it and

And literally train them on, like you said, how to recognize it and

how did kindly deal with these people right exactly uh... apparently one of the things you teach uh... people in service industries is not take a personally that if somebody's behaving erratically or they're using incorrect words in there of a certain age the chances are they probably have dementia and there's ways of dealing with it apparently responding to it in a soft friendly manner tends to get results from the the dementia patient

how did kindly deal with these people right exactly uh... apparently one of the things you teach uh... people in service industries is not take a personally that if somebody's behaving erratically or they're using incorrect words in there of a certain age the chances are they probably have dementia and there's ways of dealing with it apparently responding to it in a soft friendly manner tends to get results from the the dementia patient

how did kindly deal with these people right exactly uh... apparently one of the things you teach uh... people in service industries is not take a personally that if somebody's behaving erratically or they're using incorrect words in there of a certain age the chances are they probably have dementia and there's ways of dealing with it apparently responding to it in a soft friendly manner tends to get results from the the dementia patient

Especially if you are... You mean not being an aggressive jerk? Right, exactly. Just being nice will frequently get good results. And yeah, it is a pretty neat initiative.

Especially if you are... You mean not being an aggressive jerk? Right, exactly. Just being nice will frequently get good results. And yeah, it is a pretty neat initiative.

Especially if you are... You mean not being an aggressive jerk? Right, exactly. Just being nice will frequently get good results. And yeah, it is a pretty neat initiative.

Absolutely. And necessary.

Absolutely. And necessary.

Absolutely. And necessary.

Yeah.

Yeah.

Yeah.

You know?

You know?

You know?

But I'm stricken by the idea that people are planning out this far ahead for this kind of thing. It's exceptional. Yeah.

But I'm stricken by the idea that people are planning out this far ahead for this kind of thing. It's exceptional. Yeah.

But I'm stricken by the idea that people are planning out this far ahead for this kind of thing. It's exceptional. Yeah.