Wayne Ting

I think both are super important, but I think the incremental operational improvements that allowed us to generate profits over the last five years is probably more important than the incremental rider experience. But I do think profits then allow us to invest more in more capital expenditure, to build a bigger fleet, to invest more in our software, in our hardware.

I think both are super important, but I think the incremental operational improvements that allowed us to generate profits over the last five years is probably more important than the incremental rider experience. But I do think profits then allow us to invest more in more capital expenditure, to build a bigger fleet, to invest more in our software, in our hardware.

I think both are super important, but I think the incremental operational improvements that allowed us to generate profits over the last five years is probably more important than the incremental rider experience. But I do think profits then allow us to invest more in more capital expenditure, to build a bigger fleet, to invest more in our software, in our hardware.

And this matters because reliability is the most important thing in transportation. you're going to pick the platform that is more reliable. Harry, you mentioned when you walk out of your apartment, your flat, you can always get a line. That allows you to give up your car and transition, hopefully, your transportation into micromobility.

And this matters because reliability is the most important thing in transportation. you're going to pick the platform that is more reliable. Harry, you mentioned when you walk out of your apartment, your flat, you can always get a line. That allows you to give up your car and transition, hopefully, your transportation into micromobility.

And this matters because reliability is the most important thing in transportation. you're going to pick the platform that is more reliable. Harry, you mentioned when you walk out of your apartment, your flat, you can always get a line. That allows you to give up your car and transition, hopefully, your transportation into micromobility.

But if you walk out of your apartment, when you need transportation, you can't get it, It's very, very hard for you to give up your car and to ride bikes mostly. So reliability is crucial. This is why when we increase our fleet in a market, we actually see our trips per vehicle per day go up. Our utilization goes up. It's counterintuitive.

But if you walk out of your apartment, when you need transportation, you can't get it, It's very, very hard for you to give up your car and to ride bikes mostly. So reliability is crucial. This is why when we increase our fleet in a market, we actually see our trips per vehicle per day go up. Our utilization goes up. It's counterintuitive.

But if you walk out of your apartment, when you need transportation, you can't get it, It's very, very hard for you to give up your car and to ride bikes mostly. So reliability is crucial. This is why when we increase our fleet in a market, we actually see our trips per vehicle per day go up. Our utilization goes up. It's counterintuitive.

When you grow your supply in most businesses, the utilization per unit goes down because the demand usually doesn't go up faster than your supply. But our industry, we see the opposite. As we grow our supply, our utilization on a unit basis goes up because more people now can reliably choose Lime as their transportation default.

When you grow your supply in most businesses, the utilization per unit goes down because the demand usually doesn't go up faster than your supply. But our industry, we see the opposite. As we grow our supply, our utilization on a unit basis goes up because more people now can reliably choose Lime as their transportation default.

When you grow your supply in most businesses, the utilization per unit goes down because the demand usually doesn't go up faster than your supply. But our industry, we see the opposite. As we grow our supply, our utilization on a unit basis goes up because more people now can reliably choose Lime as their transportation default.

Intellectually, I assume there's an asymptote. So far in markets we see incremental supply drives more demand for the entire network.

Intellectually, I assume there's an asymptote. So far in markets we see incremental supply drives more demand for the entire network.

Intellectually, I assume there's an asymptote. So far in markets we see incremental supply drives more demand for the entire network.

So I think it starts with talking to local regulators and governments. And I think we started by talking about what I learned in government. And it starts with, we want to be there to solve a problem for the city. In transportation, the biggest challenges in transportation are affordability, congestion, and carbon emissions. And then you convince the city to launch a pilot.

So I think it starts with talking to local regulators and governments. And I think we started by talking about what I learned in government. And it starts with, we want to be there to solve a problem for the city. In transportation, the biggest challenges in transportation are affordability, congestion, and carbon emissions. And then you convince the city to launch a pilot.

So I think it starts with talking to local regulators and governments. And I think we started by talking about what I learned in government. And it starts with, we want to be there to solve a problem for the city. In transportation, the biggest challenges in transportation are affordability, congestion, and carbon emissions. And then you convince the city to launch a pilot.

And there's a competitive RFP process through that pilot where you maybe do a one-year pilot or a two-year pilot, and they invite multiple players to come and compete in that competitive RFP. And we actually like the competitive RFP process for two main reasons.

And there's a competitive RFP process through that pilot where you maybe do a one-year pilot or a two-year pilot, and they invite multiple players to come and compete in that competitive RFP. And we actually like the competitive RFP process for two main reasons.