Episode 28 - The current and future drivers of obtaining main bank relationship

RFi Group research shows that only 40% of consumers globally will ever switch their main bank. In today’s episode we take a look into the importance of transactional relationships on acquiring main bank status along with the current and future drivers of main bank relationships. Gerald Ferguson shares insights on the shift towards transactional banking relationships, opportunities from life stage switching and the current and future drivers of main bank relationships. Michael Jordaan explains the catalyst behind launching Bank Zero, the digital banking scene in South Africa and how they differentiate themselves from other competition in the market. The Global Digital Banker is an insight-backed podcast series focused on key trends, market insights, thought leadership and best practice within the fast growing and dynamic world of digital banking. www.globaldigitalbanker.com

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