Mastering Sales Growth: AI, Private Equity, and Scaling Success with Sean Carson of Sales Empowerment Group (SEG)

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Becker Private Equity & Business Podcast 21 min 2 speakers 6 chapters transcribed
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What is Sales Empowerment Group and what do they do?

Sean Carson 0:31
Yeah, thanks so much, Scott. So Sales Empowerment Group is a growth services firm. We are private equity held by an investment partner called RFE. And one of the things that we do here is to work with other private equity-backed businesses on their value creation and execution projects.

How does Sales Empowerment Group support private equity-backed businesses?

Sean Carson 0:50
Once a private equity sponsor buys a business, they have grand plans for that organization, implement capital to help fund growth. And so we typically work alongside operating executive teams and deal team members to support management in that journey. And we have a unique approach to that, which hopefully we'll spend a little bit more time today talking about.
Thank you. Talk about, is it sort of working side by side with the team, helping them hire reps, helping them think entirely about the whole growth cycle and revenue cycle? Talk a little bit about where you specifically work with companies. Give us just a deeper sense of that, if you don't mind.
Sean Carson 1:27
Yeah, for sure. We tend to get involved with companies at all different stages of the investment lifecycle. So some of our partners we work very closely with prior to them closing a transaction to help get a better sense of the commercial opportunity, what's working well and what the potential areas of improvements are.

At what stage do companies typically engage with Sales Empowerment Group?

Sean Carson 1:47
And then others we're working with that are already affiliated with our partners and may look to really ramp growth. And the way we can do that takes on multiple different forms, right? It may be helping to augment some sales talent, maybe sourcing sales talent, helping on demand generation strategies and tactical execution work streams, working with the existing sales professionals and marketing team members to help better enable them and help them perform at a higher level and really everything in between. And that's why I use that term intentionally as growth services. There's a lot of really reputable and very smart sales and marketing and commercial resources that are out in the market, we like to think we're a bit unique in that we not only help it in the advisement, but then we also help with co-execution to really drive those outcomes as efficiently as possible.
Thank you. And Sean, when you come into a company, give us a sense of the range of what that looks like in terms of the depth and sophistication of the sales teams from sort of really totally built out, but just need some help on the demand generation side or something versus those that are really building a sales team from almost ground zero where the founders really driven a lot of the sales before. Talk to us about the different breadth of what you see out there.
Sean Carson 3:06
Yeah, it's a good question, Scott. And it's a, you know, our firm really focuses on the latter. We tend to spend a lot of time with first or second institutional round capital financing relationships. And you hit the nail on the head. It's generally a founder or a small team that have been responsible for carrying the workload. And as a function of this capital infusion, how do they take what those individuals and those teams have done so well and make it repeatable and scalable? And that's ultimately where we tend to spend a lot of time. So it's not uncommon for us to get involved with a founder-led business and to work with them on replicating the types of things that they do just innately because they own the business and they're deeply involved in it and they exude confidence with their customer base. When you start to scale commercial aspects of a business, you need to help translate that confidence and also that intellectual information throughout the rest of the team members.

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