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Cisco TechBeat

S6 E10: Talking Cisco CX and cutting through the hype to discuss the real challenges and opportunities of AI adoption, with Carlos Pereira

15 Oct 2025

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AB sits down with Carlos Pereira, Cisco Fellow & CX Chief Architect, for a fun conversation that cuts through the hype and discusses the real challenges and opportunities of AI adoption. Learn how AI is revolutionizing customer engagement and operational efficiency, and hear why Cisco is uniquely positioned to be the trusted partner for companies that strive to further integrate AI into their businesses.  

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