37: Relational Leadership: How to Lead Beyond Yourself with Moira Mallon

What if leadership wasn’t just about authority, decisions, or overseeing tasks done, but about developing powerful interpersonal relationships to inspire and influence?In this episode, we will explore how Relational Leadership focuses on cultivating trust and connection. We’ll share practical tips on how to build meaningful relationships and navigate complexity, thus transforming our effectiveness as leaders. Learn how to cultivate leadership that is both empathetic while maintaining a standard of high performance and accountability in your team.Moira's biography:Moira Mallon is an expert in seeing beneath the surface and getting to the heart of the problem, which often in organisations is all about people and the dynamics they have with each other. Moira is a certified coach with the International Coaching Federation and for over 20 years has coached hundreds of leaders, including those leading the Christchurch’s post-earthquake rebuild. Her coaching is informed by systemic thinking, emotional development, and transformative tools like The Leadership Circle and a practice in Gestalt Psychotherapy. Whether she’s coaching CEOs, senior executives or rising leaders, Moira brings a fierce belief in the power of human potential.In this episode, we dive deep into answering the following thorny questions:00:00 - Intro02:25 - How Moira became a leadership coach focused on leadership development04:00 - What the emotional experience of leadership means05:35 - Defining relational leadership07:55 - How leaders can prioritise connection over control to create psychological safety10:15 - The physiology behind helpful and unhelpful coping strategies during times of change13:50 - How leaders can develop presence within an organisation16:35 - The two key questions to ask when building connections with your team18:25 - The importance of emotional control and consistency20:35 - Managing the tension between employee performance and connection23:10 - What separates leaders who build trust from those who don’t26:10 - Modelling authentic leadership and resilience in high-pressure environments29:10 - Influencing up - creating positive change when a leader lacks self-awareness32:50 - How to intentionally build connection and trust in hybrid or remote teams36:15 - How leaders can explore the emotional needs behind employee performance issues39:00 - What defines a great workplace culture42:00 - Is it bad culture if you’re clear about high workloads and long hours?45:30 - How often leaders should communicate during periods of change48:45 - The influence of indigenous practices on relational leadership51:00 - How to respect boundaries when building deeper connections52:45 - Why empathetic conversation is the first step toward relational leadership55:10 - Moira’s one wellbeing practice

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