The future of circularity at H&M - Sofia Måhlén

H&M is now selling preowned clothing alongside new items in 12 of its stores. The secondhand platform Sellpy—majority-owned by the H&M Group—operates in 24 markets under its own brand and also supports H&M’s online preowned service. Meanwhile, & Other Stories offers clothing rental services, and even more such initiatives are emerging across the group.Can preowned clothing be merchandised, curated, and sold in a way that elevates it to the same level as new products—so that customers perceive both options as equally desirable? H&M is betting on it. The company is also capitalizing on the rapidly growing secondhand market (now nearly three times the size of the new clothing segment), shifting customer preferences, and a stronger commitment to sustainability.In the latest episode of the CO Z TĄ MODĄ podcast, together with Sofia Måhlén, Project Lead for Circular Business Models at H&M, we explore the many initiatives the H&M Group has introduced to advance circularity in fashion. How are traditional fashion companies embracing the secondhand market? We take a global look at the business potential, operational challenges, and differences in customer attitudes toward preowned clothing across various models and markets.It took nearly five years for the H&M Group to reach this stage—embedding circularity within its existing fashion model. For newcomers just starting out, a similar journey likely lies ahead. The future of fashion, it seems, the embedded circularity —seems inevitable.

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