During the COVID-19 pandemic, technology has emerged as a major force in shaping the future of customer experience, communication and delight. Timely investments in technologies by organizations will aid in decision-making and drive performance. As everything is going digital, technology will also ensure that erroneous information get filtered while meaningful conversations flourish. In part 2 of our Future of Work with Twitter podcast series, our host Deborah Eastman, Head of Cognizant’s Internet Business Unit, Donald Hicks, a Vice President at Twitter, and Robert Brown, a Vice President within Cognizant’s Center for the Future of Work, discuss the role technology plays in ensuring positive customer experience.
No persons identified in this episode.
This episode hasn't been transcribed yet
Help us prioritize this episode for transcription by upvoting it.
Popular episodes get transcribed faster
Other recent transcribed episodes
Transcribed and ready to explore now
3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana