Coaching Habit - Part 4: Cut Through the Noise: The Power of Focusing on What Truly Matters

Welcome to this insightful journey into the world of coaching and leadership, where we explore how to enhance our problem-solving skills and promote self-reflection. Today, we're diving into the focus question, a powerful tool from Michael Bungay Stanier's "The Coaching Habit." This question is designed to help us identify the core issue at hand by asking, "What's the real challenge for you?"The Importance of the Focus QuestionWhen faced with multiple problems, it's easy to get sidetracked by issues that are outside our control. We often default to discussing systemic problems or those caused by others, which can lead to unproductive conversations. The focus question helps us avoid this pitfall by directing our attention to the heart of the matter. It encourages strategic thinking and prevents the misallocation of energy and resources by narrowing down multiple issues to the most critical one.How to Use the Focus Question Effectively1. Ask Early in the Conversation: Begin by asking open-ended questions like "What's on your mind?" and "What else?" to gather context. Then, ask the focus question to drill down to the core issue.2. Allow Time for Reflection: After asking the focus question, give the person time to reflect. This might involve a moment of silence, which can be uncomfortable but is crucial for effective problem-solving. It's essential to be patient and not rush the process.3. Use Follow-Up Questions: If needed, use follow-up questions like "Tell me more" or "Why did you choose this challenge?" to explore deeper and ensure the issue is fully understood. Examples and Applications- In Team Workshops: The focus question is particularly effective in team settings. It helps individuals who struggle with choosing the right challenge by reminding them that they can make a choice and see where it leads. In workshops, this question can help teams focus on the most impactful issues and avoid analysis paralysis.- Personal Application: This question can also be applied personally. For instance, if you identify a challenge as seemingly simple, like feeling unprepared for a meeting, you might initially think it's just about needing more time to prepare. However, by asking yourself, "What else?" you can explore deeper issues such as lack of confidence or inadequate resources. This helps uncover underlying challenges that might be contributing to your initial concern.Aligning with Strategic ThinkingThe focus question aligns well with strategic thinking, which involves systematically working through problems. By identifying the one crucial challenge that can address multiple issues, you can create a domino effect where solving one problem resolves others. This approach is reminiscent of Gary Keller and Jay Papasan's concept from "The ONE Thing," where focusing on the right issue can simplify your path forward.Overcoming Biases and ChallengesAs a leader or manager, you might have a bias towards action, which can make waiting for answers uncomfortable. However, it's essential to slow down and allow others the time they need to reflect on their challenges. This not only helps them but also enhances your own coaching skills by making you more patient and effective. For those with a bias towards action, it can be helpful to develop a habit of pausing after asking the focus question, such as taking a few deep breaths or quietly tapping your fingers on the desk for a few seconds. This simple act can help you stay calm during the silence and ensure that you give the other person ample time to reflect.ConclusionIncorporating the focus question into your coaching and leadership toolkit can significantly enhance problem-solving effectiveness and promote self-reflection. By asking "What's the real challenge for you?" and allowing time for reflection, you can help individuals and teams identify core issues and address them more efficiently. Remember, becoming a better coach and leader is about progress, not perfection. Keep exploring and practicing these habits to grow both personally and professionally.Stay tuned for more insights into "The Coaching Habit" as we explore the next powerful question: the foundation question.More Ways To Connect & LearnMany of you have reached out to share your insights with me privately. I would love to start a dialogue here or on LinkedIn. If you found this insightful or helpful, tag me in your next post and let’s see if we can start a dialogue to help more leaders on this journey. EventsIf you are local to Grand Rapids, Michigan, I’m facilitating two meetups this month!* West Michigan Product Community, April 16th at 5pm at Michigan Software Labs! I’m actually facilitating a session to help teams rapid align on context through a Lightning Research Review. Here’s the link to read more and RSVP!* Facilitation Lab Grand Rapids, April 25th at 9am at Squibb Coffee and Wine Bar. This is special since I’m facilitating a session on differentiation based on Jake Knapp’s new book, Click! How to Make What People Want! Here’s the link to read more and RSVP! If this interested you but you are non in Grand Rapids, there is an amazing series of meetups happening! You can search for your region here. Whenever you're ready, I can help you with:* Workshop design and facilitation* Facilitation and workshop training* Intention setting, planning, and incremental progress for success This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit facilitationartist.substack.com

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