Refunds, Chargebacks and How to Deal With Angry Customers

Sign up for our brand new 14-day Credit Hero Challenge.Have you ever dealt with a customer that was just really difficult?Anything you tried to say to them just couldn’t calm them down? If you’re a new credit repair business owner, this can be a really serious issue. Learning how to deal with clients that are disrespectful towards you is one of the most under-taught skills in the world of service businesses.Because at the end of the day, if you treat your customers really well or poorly, they’re going to tell their friends about you. You can be sure of that.But today, I am here to give you the complete guide to dealing with difficult credit repair customers!Everything from dealing with refunds, chargebacks, and protecting your reputation are going to be discussed in today’s episode.If you currently have or ever dream of having a credit repair business, then you have to check this out!Key Takeaways:Intro (00:00)Our Credit Repair Cloud Facebook spotlight (01:51)Why you can’t be too focused on money (04:10)My personal customer story (04:36)Over-delivering value (09:46)How many refunds should you be getting? (10:06)My advice for beginners (12:23)The importance of reputation (14:50)Additional Resources:- Get a free trial to Credit Repair Cloud- Get my free credit repair training Make sure to subscribe so you stay up to date with our latest episodes!

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