CX Files
Scott Newman - Transparent BPO - Multisourcing And The New Normal For BPO In 2021
13 Nov 2020
Scott Newman is the founder and CEO of Transparent BPO. He is based in Maryland, US, although Transparent has extensive operations in the Philippines and Belize. In this episode, Scott talks about WFH going permanent, WFH security, and how smaller BPOs will build more CX resilience and agility for their clients in 2021. https://transparentbpo.com/ https://www.linkedin.com/in/scott-newman-01381021/
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
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12:00H | 20 DIC 2025 | Fin de Semana
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