The one where they win best customer team | Jennifer Meunier Head of CX & Product @ G4 Educação E136

What's on your mind? Let CX Passport know...🎤🎞️What creates a Brazilian global CX winner? “The one where they win best customer team” with Jennifer Meunier Head of CX & Product at G4 Educação🎧 What’s in the episode?...CHAPTERS0:00 Introduction3:11 What is G4 Educação?5:00 Company growth, customer focus, and team building in a startup environment10:00 Breaking down silos for customer experience11:20 Hospitality industry as an influence for education space14:36 Hospitality and customer service in Thailand20:15 1st Class Lounge25:05 Winning the global award for Customer Experience Team27:30 Living their own CX principles at G4 Educação29:15 The “Process of Experience”31:54 Contact info and closingIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/servicesI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Instagram: https://www.instagram.com/g4educacao/Website: https://g4educacao.com/LinkedIn: https://www.linkedin.com/in/meunierjennifer/

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