The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115

What's on your mind? Let CX Passport know...🎤🎞️Opening career doors and building communities in “The one with expanding representation & BPO partnerships“ with Megan Bassler VP Strategic Partnerships at OP360 in CX Passport E115🎧What’s in the episode?...CHAPTERS0:00 Introduction2:44 The partnership role and OP3604:29 Jet fuel for career learning - BPO industry9:00 Expanding representation and diversity in BPO leadership12:31 Practical tips for creating Communities18:36 AI and the BPO industry21:14 1st Class Lounge26:13 Keeping humanity in the AI and Digital solutions29:22 Equipping agents to successfully represent both brand and BPO33:15 Contact info and closingThank you, OP360 for your sponsorship of this episode. Listeners, read the EX4CX blog post on the philosophy for CX Passport sponsorshiphttps://www.ex4cx.com/blog/2023/3/3/if-i-would-have-them-on-my-show-for-free-i-might-as-well-get-paid-for-itIf you like CX Passport, I have 4 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Sign up for the weekly CX Passport newsletter www.cxpassport.com✅Leave a review on your favorite podcast site so others can find the show✅Share your thoughts about the episode in the commentsHosted by Rick Denton “I believe the best meals are served outside and require a passport”Watch at youtube.com/@cxpassport or listen on any of your favorite audio podcast apps Show notes and other helpful CX & Total VOC content at www.cxpassport.comEpisode resources:Megan LinkedIn: https://www.linkedin.com/in/megan-lyn-vonderach/OP360: https://www.op360.com/CX Passport Show Sponsorship Philosophy: https://bit.ly/cxpassportsponsorship

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