The one with the CX maven - Sarah Hatter CX Maven & Creator of ElevateCX E173

What's on your mind? Let CX Passport know...🎤🎞️A high energy, high community, high wisdom episode “The one with the CX maven” with Sarah Hatter CX Maven & Creator of ElevateCX  in CX Passport Episode 173🎧 What’s in the episode?...CHAPTERS0:00 Introduction2:45 Sarah's CX origin story6:46 Importance of Training in CX9:14 Challenges in CX Industry16:00 Community power improving Customer Experience23:33 1st Class Lounge30:59 Examples of doing CX right35:39 Contact info and closingIf you like CX Passport, I have 3 quick requests:✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/servicesI'm Rick Denton and I believe the best meals are served outside and require a passportEpisode resources:Sarah LinkedIn: https://www.linkedin.com/in/sarahhatter/ElevateCX: https://www.elevatecx.co/

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