"The one with the Phoenix Sky Harbor Airport" - Misty Cisneros-Contreras E14

What's on your mind? Let CX Passport know...When do you say you start your vacation? Is it when you leave your home? Is it when you arrive at your hotel? If you’re flying, is it when you get off the plane? What would it look like if you said, “I start my vacation at the airport” That’s exactly the mission CX Passport guest, Misty Cisneros-Contreras, seeks to achieve. Serving as the customer service manager for Phoenix Sky Harbor International Airport, Misty and her team work to create “America’s Friendliest Airport”. Learn about the Grandma test, pet therapy and where to find the best Mexican food. Yum!Hosted by Rick Denton, CX Passport guides you through  a conversation on customer experience and travel. 

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