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Datamatics ThoughtPod

A large BFSI company automates customer service requests for reversal of charges

20 Mar 2025

Description

A leading North American logistics company reduced its cycle time by 40% by implementing a mobile app for managing line-haul operations. The app enhanced real-time communication, automated data collection, and improved workflow efficiency, enabling quicker decision-making and streamlined processes. This solution led to faster deliveries and better overall operational performance.

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