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Datamatics ThoughtPod

Enhancing NPS & Refund Processing with Automation: How a Leading Lifestyle Fashion Brand Transformed with Datamatics

17 Mar 2025

Description

The case study highlights how a leading lifestyle fashion brand improved its issue resolution, enhanced Net Promoter Score (NPS), and streamlined refund processing through automation. By implementing automated solutions, the brand significantly reduced processing time and manual errors, leading to faster issue resolution, better customer satisfaction, and improved overall operational efficiency.https://www.datamatics.com/resources/case-studies/a-leading-lifestyle-fashion-brand-improved-its-issue-resolution-enhanced-nps-refund-processsing-with-automation

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