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Datamatics ThoughtPod

Japanese electrical Manufacturer: driving Trade engagement & business Growth with datamatics

15 Oct 2025

Description

In this case study, discover how a leading Japanese electrical manufacturer improved dealer satisfaction and loyalty by implementing an AI-driven issue resolution workflow that streamlined complaint management, enhanced accountability, and boosted visibility across channels โ€” resulting in a significant NPS increase and stronger dealer relationships.https://www.datamatics.com/resources/case-studies/japanese-electrical-manufacturer

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