DTM E54. The Future of User Feedbacks, Customer Acquisitions, and Moats in an AI First World- Rob May, BrandGuard.ai

Rob stands at the intersection of AI innovation and business strategy. He is the insightful author of the 'Investing in AI' newsletter, providing invaluable perspectives to investors and tech enthusiasts alike. He previously co-founded Backupify, then Talla, then was a General Partner at PJC. Rob has an intricate understanding of the startup ecosystem and the role of AI in shaping the future of industries. Currently steering the ship as the CEO of BrandGuard.ai, an AI tool to protect & boost your brand, and also a Partner at the AI Operator's Fund, which makes pre-seed investments in AI startups. He continues to be a driving force in AI's integration into the business world. He is an angel in 100+ early-stage companies, mostly AI companies. On the show we discuss, How Rob Comes Up With Amazing Content for 20 Years Synthetic Users and Why Real User Feedback Matters Less in an AI World Why Horizontal Will LLMs Will Loose The New Age Customer Acquisition Channels and Achieving “Agent-Market Fit” Why AI Will Kill Most Forms of Long-Term Competitive Advantage For episode summary & more, click here - bit.ly/dtm-rb Links: Rob May - robmay (LinkedIn), @robmay (Twitter), [email protected] (Email) BrandGuard.ai - Website Investing in AI Newsletter - Substack AI Innovator’s Podcast - Apple, Spotify Pronojit Saha, DTM Podcast - pronojitsaha (LinkedIn), @pronojits (Twitter) Show Notes: (0:53) How does Rob come up with great quality content every week, year after year? (2:03) The Inefficiencies in the Current AI Development Process: User Feedback (7:14) The Role of Product Development in a World of AI (12:08) The implications of horizontal LLMs losing in the AI industry. (16:54) The Role of Agents as New Customer Acquisition Channel: Achieving “Agent-Market Fit” (24:01) The Impact of AI on Long-Term Competitive Advantage (28:15) The True Competitive Advantage in an AI First World: Customer Relationships and Brand (30:50) Using BrandGuard.ai to Protect the Identity of Brands (34:33) AI Innovators Community (38:02) Crypto: What Gives?

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