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Dental Disruptors Podcast

From chaos to consistency: the DSO case acceptance formula with Janet Hagerman

09 Oct 2025

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Janet’s path: hygienist → hygiene director for 100+ locations → fractional CHOBuilding a best-in-class perio program and regional hygiene leadership modelCase acceptance: mindset, questions, emotional + logical alignmentWhy soft skills matter more as tech advancesCulture you can live and measure across locationsStarting points: coaching, org chart, HR/handbook compliance, KPI tracking

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