S2 E9 - Bridging Gaps: From Health Inequalities to Digital Innovation with Matt Boazman

In this episode, I speak with Matt Boazman, the Chief Executive of Birmingham Women's and Children's Hospital, about the evolving landscape of digital transformation in healthcare, focusing particularly on the crucial role of third sector organisations in engaging diverse communities. Matt, who brings a wealth of experience from his position at a prominent healthcare trust, delves into the intricacies of integrating digital strategies to improve healthcare outcomes and patient care.We start our conversation by exploring the digital health inequalities present in Birmingham. Matt discusses the demographic variations and the socio-economic factors that are pivotal in shaping the trust's digital initiatives. He emphasises the importance of tailor-made strategies that account for this diversity to effectively address health disparities.Shifting to the capabilities of healthcare staff and organisational investments in training. Matt underscores the meticulous efforts in upliftment of staff competences to bridge the digital divide, ensuring all personnel are equipped to handle the advanced technologies introduced in the healthcare setting.Matt speaks about fostering a conducive environment for small and medium enterprises (SMEs) in the healthcare sector, highlighting the necessity of a seamless ecosystem that supports collaboration and integration across different stakeholders.Furthermore, delving into the practical aspects of implementing new programs and technologies. Matt shares insights on the Electronic Patient Record (EPR) system's deployment within his organisation, describing it as a cultural shift rather than just a technological upgrade. He articulates the importance of redesigning care processes and the strategic investments needed to harmonise digital initiatives with broader organisational goals.Finally, Matt reflects on the psychological and cultural impacts of these technological integrations on his trust and board. He provides a thoughtful overview of the balance required between innovating for efficiency and maintaining a human-centric approach in healthcare.If you found this episode informative, don't forget to leave a review and share your thoughts. Thank you for tuning in!The Digital Ecology Podcast is part of the Talking HealthTech Podcast Network, your go-to audio destination for the latest in healthcare delivery, innovation, digital health, healthcare ICT, and commercialisation. Discover more at talkinghealthtech.com/podcast/network.

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