Enhancing Your Vacation Rental's Guest Experience with Jacob Wedderburn-Day of Stasher

Are you a vacation rental property manager who wants to take your guests' experiences to the next level with personalised and exceptional services?Meet Jacob Wedderburn-Day, a savvy entrepreneur who co-founded Stasher, a brilliant solution to a common travel problem - luggage storage. With a strong background in economics and a passion for business, Jacob has used his expertise to create a platform that connects travelers with local businesses, allowing them to securely store their bags while exploring a new city. As a guest on Direct Booking Success, Jacob shares his insights on the importance of offering additional services to guests for a complete experience, and how vacation rental property managers can benefit from these services.In this episode, you will be able to:Discover the advantages of Stasher for property managers and direct booking to boost business.Recognize the significance of providing extra services to guests, enhancing their overall experience.Grasp the concept of the Peak-N Rule and how it helps strike a balance between guest satisfaction and practicality.Learn about the perks of Stasher's insurance coverage and impact of its international growth.‘As property managers, you probably put a lot of emphasis on that first interaction and then maybe under-appreciate how important the ending is.’ - Jacob Wedderburn-DayRefer guests to Stasher and you’ll received a 20% commission or discount for every bag: https://stasher.com/partnersConnect with Jacob on LinkedIn: https://www.linkedin.com/in/jacob-wedderburn-day-499258111/The key moments in this episode are:00:00:08 - Introduction,00:01:02 - The Idea Behind Stasher,00:04:32 - Stasher as an Ancillary Service for Vacation Rental Owners,00:08:33 - Parental Support and the Need for Stasher,00:11:07 - The Importance of the Last Impression,00:13:47 - Stasher - The Luggage Storage Solution,00:15:02 - Balancing Guest Experience and Rules,00:18:47 - Stasher's Coverage and Insurance,00:21:39 - The Stasher Process for Property Managers and GuestsShow notes are available at: https://directbookingsuccess.com/podcast/Follow me on Instagram: https://www.instagram.com/directbookingsuccessJoin the Marketing Hub Free Facebook Group: https://www.facebook.com/groups/marketinghubforholidayrentalsSign up to the Free Direct Booking Success Summit 2023: https://directbookingsuccesssummit.com/

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