Leading with Head and Heart - Dr. Graham Sher

Dr. Graham Sher is the CEO of Canadian Blood Services, Canada’s premiere blood, plasma, stem cells, organ and tissues donation service. He has led the company on an amazing multi-year transformational journey. He spearheaded a comprehensive design model redesign to ensure safety, accuracy and modernization of systems. Trained as a physician, Graham has spent the past 23 years in senior administration with a commitment to heart-centered business improvement, especially in the healthcare sector. Outside of his groundbreaking profession, Graham is also a photographer and father. Craig speaks with Graham about the importance of creating a safe environment, especially those working during the unpredictable times of COVID. They go into depth about the necessity of evolving with time and necessity, as well as how to be a leader that considers your employees happiness and safety first. What You Will Learn: 1. How Canadian Blood Services navigated COVID 2. Importance of creating a safe environment 3. Value of having conversations on uncertainty 4. Leadership style changes when in crisis 5. Leading with heart and mind 6. Impact of challenging circumstances on workplace 7. Importance of always being willing to accept advice

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