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Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

116. Using a "Give and Get" Philosophy to Improve Employee and Customer Satisfaction with Bryan Adams

29 Jan 2024

Description

Are toxic employees driving your customers away? Are you struggling with high employee turnover and poor customer satisfaction? Learn powerful strategies from brand experts Stacy Sherman and Bryan Adams about intentionally design candidate and customer experiences that attract talent, reduce attrition, and drive growth through a "Give and Get" philosophy. You'll hear how brands like Amazon and Vans apply radical candor and compassionate accountability to develop high-performing teams known for enriching people's lives. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.

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