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Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

148. 8 Laws of Customer Service Success - Blending Tech and Human Connection | Blake Morgan

02 Oct 2024

Description

Feeling the pain of disengaged employees and declining customer service? You're not alone—and we've got solutions. In this episode of Doing CX Right, Stacy Sherman sits down with author Blake Morgan to dive into game-changing insights from "8 Laws of Customer-Focused Leadership." Together, they uncover practical, no-nonsense strategies that empower leaders to build deeper connections, foster a customer-centric culture, and leverage AI the right way—all while inspiring a workforce that thrives. If you're ready to turn customer service challenges into opportunities for lasting growth, this episode is a must-listen. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.

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