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Doing Customer eXperience Right‬ In The AI Era | Stacy Sherman

78. The Art of Mastering Your Authentic Voice for Maximum Success with Cynthia James

12 Mar 2023

Description

Your voice matters! Whether you're a new employee trying to make a good impression or a seasoned professional looking to make a difference, having a confident voice is essential to getting what you want for ongoing success. For many people, speaking up is intimidating. You might worry about being judged or feel you have nothing valuable to contribute. Yet, you have something to offer, and your perspective and experiences are valuable to customers, colleagues, and the organization. Listen to Stacy Sherman's interview with Cynthia James, International Coach, who shares details from her book and how to use your voice as a tool of engagement. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.

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