#2 Karan Puri (Sr. Product Manager at TD) — From selling media to Product Management & Innovation

Karan is a Sr. Product Manager (External Ecosystem group) at TD Bank with a focus on Digital Identity. He is an Ex Management Consultant who has spent the last 10 years in Banking in Canada with exposure to Mid-Market Lending, Personal Banking, Product Management and Innovation. SPEAKER LINKS Host, Paul Syng: https://linktr.ee/paulsyng Guest, Karan Puri: https://www.linkedin.com/in/karan-puri-0342039   EPISODE LINKS Spotify, Apple, Anchor & more: https://anchor.fm/paulsyng TIMESTAMPS (00:00) Karan’s backstory (India) (09:40) Dreams of becoming a fighter jet pilot (13:00) Suiting up, long walks, reading books and mental health (19:45) First interview and introduction to media planning (22:50) Client presentation and being coached by inspirational leaders (28:53) Work culture, making mistakes and feeling safe (36:51) Being a generalist and following your curiosity (39:09) Lacoste shocker and Nielsen data (inside joke) (48:20) People don’t know what they want (51:49) Being a visible minority in India and Canada (57:02) Building resilience and work-life balance (01:05:51) Leaders vs managers (vision and focus on outcomes) (01:08:05) Radical candour and giving feedback (India vs Canada) (01:16:35) Working at the bank (the first 6 years) (01:37:53) Present role at the bank (External Ecosystems group) (01:45:20) Key learnings (marketing, product mindset, business case) (01:52:00) Digital identity, fintech and bringing perspective (02:02:20) Important lessons and cultural differences (India to Canada)

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