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Driving the Business: Beauty Brands & Entrepreneurship

Ep 18: 8 Quick Tips for Managing Customer Complaints

28 Feb 2020

Description

As part of every beauty brand experience you are going to receive customer complaints about your product.  As an owner or someone who works in customer service you should get ahead of the issue by having a process for handling the issues as they come in. Don't let someone else's concern or anger set you up to be sued and manipulated out of money. I'm shelling out 8 quick tips that can be implemented today to save you $ and peace of mind. Enjoy!

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