Orchestrating the Future: What Higher Ed Can Learn from Composable Architecture

In this episode of Edtech Connect, host Jeff Dillon sits down with Sana Remekie, CEO of Conscia and a pioneer in composable digital experiences, to explore how universities can break free from legacy systems and embrace AI-driven agility. From her roots in enterprise search architecture to building Conscia’s "DXGraph" for unified data, Sana reveals why higher ed must adopt omni-channel strategies—or risk becoming invisible to AI-powered search tools like ChatGPT. Discover how digital experience orchestration bridges siloed CMS platforms, why personalization goes beyond "Hello, [Name]," and how agentic AI will redefine student interactions—both on and off your website The Multi-to-Multi Problem: Universities juggle legacy systems, composable tools, and countless touchpoints—orchestration layers unify them without costly migrations. AI’s Offsite Threat: If ChatGPT can’t crawl your structured content, prospective students may never find you. Beyond the Website: Conversational interfaces (like onsite chatbots) are now mandatory—users expect ChatGPT-style interactions everywhere. Personalization ≠ Just Names: Real-time intent detection (via LLMs) lets schools dynamically reshape content for admissions seekers, researchers, or donors. Start Small, Abstract Legacy: Use batch data feeds to build APIs over clunky systems—no "boil the ocean" required. Agentic AI is Non-Negotiable: Third-party AI (ChatGPT) and onsite chatbots will dominate how Gen Z engages with brands—including universities. Listen now to future-proof your institution’s digital strategy—before AI reshapes the enrollment landscape.   Find Sana Remekie here: LinkedIn                               https://www.linkedin.com/in/sana-remekie/ Conscia https://www.conscia.ai/     And find EdTech Connect here: Web: https://edtechconnect.com/   Chapters (00:00:00) - Interview(00:02:21) - Exploring the Founders' Journey at Concia(00:05:06) - What is Digital Experience Orchestration for Universities?(00:14:46) - CSM: Personalization and Contextualization(00:16:56) - What is the Digital Orchestration Platform in Higher Ed?(00:20:32) - Agentic AI and Conversational Interfaces(00:23:35) - CIO Network: Higher Ed's Digital Experience Transformation(00:26:40) - Top Higher Ed Executives: Future of Digital Experience(00:27:47) - EdTech Connect

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