Eps.56 | Professional Services: How gen AI is levelling the legal playing field, with Jon McClay, global strategy & analytics director, Baker McKenzie

A must-listen for: Legal service leaders and technology officers in professional services firmsIn this episode, Tim Bond speaks with Jon McClay, global strategy & analytics director at Baker McKenzie, about how generative AI is reshaping the legal services landscape. Jon explains why AI is levelling the playing field for mid-tier firms while creating new competitive dynamics between in-house counsel and external legal providers.Join the conversation as Jon discusses:How AI is creating an existential threat for technology service providers but a more nuanced impact on professional servicesThe potential shift in client expectations around speed and comprehensiveness of legal workWhy billing models may remain resilient despite increased efficiencyHow Baker McKenzie is winning client work through AI expertise and implementationEssential foundations for AI implementation including cloud infrastructure and process standardisationTimestamps:00:00:56 Introduction to Jon McClay and Baker McKenzie 01:18:00 Impact of gen AI on service providers 03:16:00 How AI is levelling the legal playing field 05:16:00 Structural changes in the legal industry 07:46:00 Opportunities for AI to add value in premium legal services 09:42:00 The future of billing models in legal services 13:36:00 Measurable benefits from AI initiatives 17:10:00 Data infrastructure requirements for AI implementation 19:58:00 Helping clients understand and navigate AI risks and opportunitiesWant to learn more?Visit Baker McKenzie website: https://www.bakermckenzie.com/en/  Connect with Jon McClay on LinkedIn: https://www.linkedin.com/in/jon-mcclay-3232636/  Connect with Tim Bond: https://www.linkedin.com/in/tngbond/ If you like our podcast, please follow us and rate each episode. Do you have burning topics or questions you'd like us to explore on the podcast? Email our team at [email protected] out more about TechPros.io: https://techpros.io/ Upcoming Events and Roundtables: https://techpros.io/virtual-experiences/ Join our budding podcast community on LinkedIn: https://www.linkedin.com/company/enterprise-thought-leadership/

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