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The Zero Trust Mistakes 90% of Companies Are Making (Microsoft Insiders Reveal All)

02 Aug 2025

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In this eye-opening episode, I sit down with Microsoft's Clay and Ramiro, two Customer Experience (CxE) architects who've collectively run over 150 Zero Trust workshops with enterprise customers. They reveal the shocking gaps they consistently find—like customers spending millions on compliance policies but forgetting to actually block non-compliant devices with conditional access. We dive deep into their comprehensive Zero Trust Workshop framework that's become the "seventh wonder of the Excel world," discuss why partners are scrambling to get trained on their methodology, and explore how AI is about to reshape the entire Zero Trust landscape. If you think your organization has Zero Trust figured out, this conversation might just change your mind.Subscribe with your favorite podcast player or watch on YouTube 👇About Clay and RamiroClay and Ramiro are architects in Microsoft's customer experience (CXE) team. With over a decade of experience each at Microsoft, they specialize in helping the largest and most high-profile customers navigate complex deployments and security challenges. Ramiro has a background in engineering and was part of the team that built ADFS, while Clay focuses on the Intune side of things. They are the key figures behind the development and refinement of Microsoft’s Zero Trust Workshop.* LinkedIn - Ramiro: https://www.linkedin.com/in/ramirocalderon/* LinkedIn - Clay: https://www.linkedin.com/in/clay-p-55899912b/🔗 Related Links* Zero Trust Workshop - https://aka.ms/ztworkshop📗 Chapters00:24 The "Why" Behind the Zero Trust Workshop 08:16 How to Run the Workshop 14:15 How the Workshop Has Evolved 20:48 How Partners Can Use the Workshop 26:51 Evolution of the Roadmap 35:30 Real-World Customer Improvements 39:46 Zero Trust is a Team Sport 47:22 The Future: AI and the Workshop 49:10 Final Advice on Zero TrustPodcast Apps🎙️ Entra.Chat - https://entra.chat🎧 Apple Podcast → https://entra.chat/apple📺 YouTube → https://entra.chat/youtube📺 Spotify → https://entra.chat/spotify🎧 Overcast → https://entra.chat/overcast🎧 Pocketcast → https://entra.chat/pocketcast🎧 Others → https://entra.chat/rssMerill's socials📺 YouTube → youtube.com/@merillx👔 LinkedIn → linkedin.com/in/merill🐤 Twitter → twitter.com/merill🕺 TikTok → tiktok.com/@merillf🦋 Bluesky → bsky.app/profile/merill.net🐘 Mastodon → infosec.exchange/@merill🧵 Threads → threads.net/@merillf🤖 GitHub → github.com/merill Get full access to Entra.News - Your weekly dose of Microsoft Entra at entra.news/subscribe

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