Ethical outreach: a parent coordinator anchors immigrant families

We speak with Herminia (Ita) Saldana, parent coordinator at MS 328, a middle school in Washington Heights, Manhattan. Every public school in NYC has a parent coordinator. Virtually all of the MS 328 students are current English Language Learners or have tested out of ELL status. As parent coordinator, Ita encourages and facilitates parent engagement as both advocate and navigator. She also helps recent immigrant families to access all kinds of community services as they adapt to life in NYC.   Overview 00:00-02:21 MS 328 demographics 02:21-03:39 Most important aspects of parent coordinator job 03:39-06:44 Job requirements, professional development, career status 06:44-10:01 Issues faced by new immigrant families 10:01-15:29 Tensions between immigrant parents and their children 15:29-19:52 How parent coordinator/school can help 19:52-23:06 Balancing power imbalances between families and the school 23:06-25:46 Culturally responsive support 25:46-29:46 Taking external circumstances into account when evaluating academics 29:46-32:10 Ethical questions 32:10-35:02 How the DOE can provide more support to parent coordinators 35:02-37:00 Outro Transcript

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